We are looking for an Accounts Receivable Analyst to support receivables operations for a long-term contract opportunity. This position works closely with billing, sales, and other internal partners to research account issues, resolve invoice-related concerns, and maintain healthy cash flow. The ideal candidate brings strong judgment, a customer-focused mindset, and the ability to manage complex account situations independently while delivering timely financial support to stakeholders.
Responsibilities:
- Review outstanding balances and aging activity to identify collection priorities, payment risks, and account trends that require action.
- Partner with clients and internal teams to investigate disputes, remove payment barriers, and move open items toward resolution.
- Use electronic billing tools and third-party invoicing platforms to confirm invoice status, retrieve supporting details, and monitor submission outcomes.
- Collaborate with the billing function to address incoming questions within established service expectations and response timelines.
- Provide guidance related to cash application matters by helping teams interpret payment activity and resolve allocation issues.
- Prepare on-demand financial reporting for sales leaders, department management, clients, and other business partners.
- Contribute to month-end close activities by supporting account review, reconciliations, and related receivables tasks.
- Interpret customer agreements to ensure invoicing and collection practices align with contractual terms.
- Assist with additional finance projects and operational assignments as business needs evolve.
- Experience in accounts receivable operations, including commercial collections and account follow-up.
- Working knowledge of billing processes, cash applications, and cash activity management.
- Ability to analyze aging reports and determine appropriate next steps for account resolution.
- Experience using e-billing systems or third-party invoicing platforms to research invoice status.
- Strong customer service and cross-functional communication skills when working with clients and internal stakeholders.
- Familiarity with contract review as it relates to billing, payment terms, and collections support.
- Proficiency with D365 and other financial systems or reporting tools used in receivables environments.