Our client, a commercial laundry and linen rental company, is seeking a Production Supervisor in Miami, FL. In this role, you will supervise, coordinate, and control the activities related to the laundry services provided to the client, ensuring that the washing processes are carried out in accordance with proper handling of equipment, available resources, and based on the client's needs expressed at the time of linen receipt.
Day to Day:
- Verify that the client's laundry service order is properly formulated and meets the specifications for the type of service to be performed and the delivery time.
- Provide daily, prior to service operations, the technical status of washing equipment, ensuring that its operation is adequate according to the estimated volume of work to be performed.
- Systematically request from the administrative area the supplies and products necessary for the effective execution of washing processes.
- Plan and organize the washing, drying, and ironing processes daily, ensuring that the service is scheduled according to the committed times with the client and the effective optimization of washing equipment.
- Coordinate the execution of service orders with the staff under your charge, supervising the effective handling of equipment and the rational use of resources throughout the process.
- Provide personalized attention to the client, guiding them on the proper handling of linens and the actual scope of the washing services to be provided.
- Receive, register, review, and classify the laundry, ensuring that the loads specified by the client are properly identified throughout the washing process.
- Manage the correct handling of the symbols used in garment labeling to maintain their traceability during the entire washing process.
- Supervise the corresponding billing according to the type of service requested by the client, as well as the delivery of their linen within the required times and formats.
- Ensure that your staff strictly adheres to safety measures to avoid work incidents or accidents that could endanger their safety.
- Participate in the processes of delivering service orders to the client, explaining and guiding when necessary about the characteristics of linens that, due to their delicate texture or the complexity of the work performed, require obtaining the production manager’s approval.
- Deliver documentation to the administrative area, promptly informing them of the incident report of the staff under your charge, detailing in that report the total attendance, tardiness, absences, or disabilities if applicable, attaching the supporting documents to validate the provided information.
- Comply with safety and environmental protection standards to achieve the objectives of the comprehensive quality management system.
- Carry out all activities related to your position as indicated by your immediate supervisor.
About You:
- Two to four years related production experience or equivalent
- Strong inventory control skills
- Knowledge of warehouse operations best practices.
- Forklift certified
- Proficient on Whatsapp, Word and Excel
- Excellent written and oral communication skills
- Ability to manage priorities and workflow
- Bilingual a plus
- Ability to understand any and all safety requirements and cautions
- Ability to perform the physical labor necessary
Pay-Rate / Shift:
- $18.00 - $20.00 /hour
- Monday - Friday (Some Saturdays as needed)