JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them tothrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Role Summary
The Signage Delivery Manager is a senior delivery leadership role within JLL, embedded with Amazon's Global Real Estate & Facilities organization. Reporting to the Amazon Global Signage Program Manager, this role is accountable for leading the JLL signage delivery team and executing the global signage strategy, standards, processes, and priorities established by Amazon. The Signage Delivery Manager serves as the primary JLL delivery leader for the global signage program, translating Amazon's strategy into effective, scalable execution across AMER, EMEA, and APAC. This individual leads a geographically distributed team, establishes consistent delivery practices, drives operational discipline, and ensures signage projects are delivered in alignment with Amazon's direction, priorities, brand standards, quality expectations, schedule, and budget requirements.
The role is responsible for how the strategy is delivered, while partnering closely with the Amazon Global Signage Program Manager, who establishes the overall program strategy, priorities, standards, and direction. Success in this role requires strong people leadership, operational excellence, cross-regional coordination, and the ability to turn program strategy into repeatable execution. The Signage Delivery Manager should proactively identify opportunities, risks, process improvements, and delivery solutions and bring recommendations to Amazon for direction and approval.
Key Responsibilities
- Global Signage Strategy Implementation
- Implement the global signage strategy, standards, priorities, and roadmap established by the Amazon Global Signage Program Manager.
- Translate Amazon's strategic direction into clear execution plans, workstreams, team responsibilities, and regional delivery priorities.
- Ensure JLL delivery activities remain aligned with Amazon's approved strategy, standards, priorities, and business objectives.
- Support Amazon in evaluating implementation considerations, delivery constraints, risks, and opportunities.
- Provide recommendations and options to Amazon when site, regional, operational, or vendor conditions require a decision or adjustment.
- Identify opportunities to improve scalability, consistency, efficiency, quality, and customer experience and present recommendations to Amazon for consideration.
- Assist with implementation of new signage standards, processes, technologies, and program initiatives directed by Amazon.
- Maintain strong alignment between global strategy and regional execution.
- JLL Team Leadership & Delivery Management
- Lead and provide direct oversight of the JLL global signage delivery team, including AMER and EMEA/APAC regional leads and supporting specialists.
- Establish clear roles, responsibilities, priorities, performance expectations, and accountability across the JLL team.
- Direct team workload, capacity, resource allocation, and prioritization in alignment with Amazon's program priorities.
- Coach and develop regional leads and team members to build consistent signage delivery capabilities.
- Establish a culture of accountability, collaboration, responsiveness, and continuous
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