JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them tothrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this job involves The position of Associate MAC and Events Furniture Manager is responsible for the coordination of the daily MAC work orders and assisting with the development of scope and schedule for projects, planning and managing moves. Proactively manages issues and provides a single point of contact for all MAC work orders and assists with move/reconfiguration related activities to be performed in a manner consistent with policies and proceduresWhat is your day to day?
- Handle administrative responsibilities of the project (meeting minutes, agenda, project reports) as requested
- Manage action agendas and other associated project documentation
- Review and edit project documentation developed by the Project Coordinator
- Assist with project close-out (close-out report, lessons learned, client reports, project survey)
- Update bio when significant new skills are learned or at the end of a project on which you had a role
- Ensure all project documentation is maintained on the client or Relocation Management SharePoint site
- Receive and process client requests
- Participate in planning meetings hosted by the client, relocation manager, occupancy planning, and other key stakeholders
- Initiate meetings to review project schedules with vendors and key stakeholders
- Assist with the project plan and budget through collaboration with the relocation manager, facility manager, project manager, and construction manager as required
- Interact effectively with clients as appropriate; communicate issues and concerns requiring resolution to the JLL project lead
- Manage third-party vendor relationships to ensure timely and cost-effective delivery of workspace reconfiguration projects
- Oversee end-to-end meetings and events operations, ensuring seamless delivery of workplace experiences from simple gatherings to complex, multi-vendor events across assigned portfolio
- Lead client relationship management by serving as executive point of contact for event planning needs, ensuring direct reports meet established Service Level Agreements and maintain high client satisfaction scores
- Direct ticket and request management operations, overseeing the complete lifecycle from intake through resolution, ensuring proper triage, prioritization, and communication with Internal Business Partners (IBPs)
- Manage event resource allocation and logistics coordination, guiding the team in space planning, physical setup requirements, audio-visual support, vendor coordination, and troubleshooting to optimize utilization and minimize disruptions
- Supervise vendor and compliance administration, including oversight of Certificate of Insurance (COI) collection, tracking, and stakeholder communication to maintain regulatory compliance and risk mitigation
- Ensure operational excellence by monitoring team execution of pre-event planning, day-of coordination, and post-event debriefs; review performance metrics and client feedback to drive continuous service improvements
- Optimize technology utilization across ticketing systems (Corrigo, Social Tables) and collaboration platforms (Google Workspace, Slack), ensuring accurate documentation, reporting,
... For full info follow application link.JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.