We are looking for a detail-oriented Receptionist to support daily front desk operations for a CPA firm. This contract position is ideal for someone with at least 3 years of experience who can create a welcoming environment, manage communications efficiently, and keep administrative tasks organized. The right candidate will be comfortable handling a busy reception area, coordinating mail and visitor flow, and using standard office software to maintain smooth day-to-day operations. Due to the nature of the work and onsite requirements, preference will be given to Hawaii residents. Applicants should be able to reliably commute or reside within the region to meet business needs. All qualified applicants are encouraged to apply by calling us at 808-531-0800.
Responsibilities:
- Greet clients and guests promptly, provide a positive first impression, and direct visitors to the appropriate staff members or meeting areas.
- Manage a multi-line phone system by answering incoming calls, transferring inquiries accurately, and placing outbound calls when needed.
- Receive, sort, and distribute incoming mail and packages while preparing outgoing correspondence for pickup or delivery.
- Maintain an orderly front desk area and support general office organization to ensure efficient daily operations.
- Assist with basic administrative tasks such as preparing outlines, updating documents, and handling routine clerical support.
- Use Microsoft Office applications to create, edit, and organize records, correspondence, and other office materials.
- Respond to routine questions from visitors and callers courteously and route more complex matters to the appropriate team members.
- At least 3 years of experience in a receptionist or front desk support role.
- Working knowledge of basic office procedures and general administrative support tasks.
- Experience operating a multi-line telephone system and handling both inbound and outbound calls.
- Strong interpersonal skills with the ability to assist visitors in a courteous and attentive manner.
- Ability to manage mail processing, document handling, and other day-to-day reception duties.
- Proficiency with Microsoft Office Suite, including Word, Outlook, and Excel.
- Strong organizational skills and the ability to manage multiple priorities in a busy office setting.