Archived listing. The details below describe a past opening.
Job Title: Medical Receptionist
Job Description:
Our client is seeking a friendly, organized, and detail-oriented Medical Receptionist to join their team. This role is ideal for someone who thrives in a fast-paced healthcare environment and enjoys providing excellent service to patients while supporting daily front office operations.
Key Responsibilities:
- Greet patients, visitors, and staff in a professional and welcoming manner
- Answer and route incoming phone calls
- Schedule, confirm, and update patient appointments
- Verify patient information, insurance details, and intake forms
- Check patients in and out and maintain accurate records
- Collect copays and process payments as needed
- Maintain patient confidentiality and handle sensitive information appropriately
- Manage incoming faxes, mail, and electronic correspondence
- Support front office administrative tasks, including filing, scanning, and data entry
- Coordinate with clinical staff to help ensure smooth patient flow
Qualifications:
- High school diploma or equivalent required
- Prior receptionist, administrative, or customer service experience preferred
- Previous medical office experience is a plus
- Familiarity with medical terminology, scheduling systems, or electronic medical records is helpful
- Strong communication and interpersonal skills
- Excellent organizational skills and attention to detail
- Ability to multitask in a busy office setting
- Proficiency in Microsoft Office and general office equipment
Benefits for Temporary Employees May Include:
- Access to health benefits, including medical, dental, and vision options
- Eligibility for retirement savings plans, where available
- Paid holidays and/or sick time where applicable by law and eligibility
- Online training and professional development resources
- Experience working in a medical reception, healthcare office, or similar patient-facing administrative setting.
- Working knowledge of basic medical terminology used in a clinical environment.
- Proficiency with data entry, routine office procedures, and standard office equipment.
- Familiarity with Epic EMR or another electronic medical record platform.
- Strong communication skills with the ability to interact professionally with patients, visitors, and staff.
- Ability to manage patient intake and maintain organized workflows in a busy office setting.
- Strong attention to detail and a consistent approach to handling confidential information accurately.