A growing hospitality company in North County San Diego is seeking a hands-on Human Resources Manager to support its workforce and partner with operational leadership. This is an opportunity for an HR professional who thrives in a fast-paced, guest-focused environment where staffing, employee engagement, and compliance directly impact daily operations. The ideal candidate understands the unique challenges of hospitality, including hourly workforce management, seasonal staffing needs, employee retention, and California employment regulations. This person will serve as a trusted resource for managers and employees while helping build a positive workplace culture.
Key Responsibilities
- Oversee day-to-day HR operations, including employee relations, onboarding, performance management, and offboarding.
- Partner with department leaders on staffing plans, recruitment priorities, and workforce needs.
- Advise managers on attendance concerns, performance issues, coaching, and corrective action.
- Ensure compliance with California labor laws, wage-and-hour requirements, meal and rest periods, and required workplace policies.
- Coordinate employee investigations and document findings and follow-up actions appropriately.
- Develop employee engagement, recognition, and retention initiatives.
- Review HR policies and employee handbook procedures and recommend updates as needed.
- Monitor turnover, staffing trends, and other workforce metrics.
- Oversee benefits administration and coordinate with payroll on employee changes and pay-related questions.
- Support training initiatives, new-hire orientation, and manager development.
- Maintain accurate personnel files and confidential employee records.
- 4+ years of progressive HR experience, including experience in a supervisory or leadership capacity.
- Hospitality, hotel, restaurant, or other high-volume hourly workforce experience strongly preferred.
- Strong knowledge of California employment laws and HR best practices.
- Experience handling employee relations matters and workplace investigations.
- Familiarity with HRIS, applicant tracking, and payroll systems.
- Excellent communication, conflict-resolution, and organizational skills.
- Ability to balance strategic HR initiatives with hands-on operational support.