Archived listing. The details below describe a past opening.
We are looking for an experienced Front Desk Coordinator to support daily front-of-office operations in Walnut Creek, California. This long-term contract position is ideal for someone who enjoys creating a welcoming environment, handling communications efficiently, and providing dependable administrative support. The role requires strong customer service skills, comfort managing a busy reception area, and confidence using standard office software to keep information organized and accessible.
Front Desk Coordinator Responsibilities:
- Welcome visitors, clients, and staff with a detail-oriented and service-oriented approach while maintaining an organized reception area.
- Manage a multi-line phone system by answering incoming calls promptly, directing inquiries to the appropriate contacts, and taking accurate messages when needed.
- Provide concierge-style assistance by responding to general questions, helping guests navigate the office, and supporting a positive on-site experience.
- Receive, sort, and distribute incoming mail and deliveries to ensure timely routing across the office.
- Monitor front desk activity and support day-to-day administrative tasks that help office operations run smoothly.
- Use Microsoft Outlook to coordinate communication, manage calendars, and track important updates related to front desk activities.
- Maintain spreadsheets and records in Microsoft Excel to support reporting, scheduling, or other administrative needs.
- Deliver attentive customer service in person and over the phone while resolving routine issues with efficiency and care.
If you are interested in this Front Desk Coordinator position, please apply today to be considered!
- Prior experience in a front desk, receptionist, or similar customer-facing administrative role.
- Ability to handle a multi-line phone system and manage a high volume of inbound calls accurately and effectively.
- Strong interpersonal skills with a demonstrated commitment to customer service and visitor support.
- Experience providing reception or concierge-style assistance in an office or business setting.
- Working knowledge of Microsoft Outlook for email and scheduling tasks.
- Basic to intermediate Microsoft Excel skills for tracking information and maintaining organized records.
- Strong organizational skills with the ability to manage multiple tasks in a fast-paced environment.