Archived listing. The details below describe a past opening.
Are you a proactive problem-solver who enjoys building relationships, reducing risk, and driving cash flow results? Our client, a leading wholesale distribution organization in Houston, is seeking a Credit & Collections Specialist to play a key role in strengthening accounts receivable performance and supporting overall business operations.
This is an excellent opportunity for a detail-oriented professional who can confidently balance credit analysis, collections strategy, customer service, and account resolution. You'll manage a high-volume portfolio, help improve cash collections, evaluate credit risk, and serve as a trusted partner to customers, sales teams, and branch leadership.
What You'll Do
- Take ownership of a diverse portfolio of customer accounts, proactively driving collection efforts and resolving outstanding balances.
- Investigate billing issues, payment discrepancies, and account disputes, partnering with customers and internal stakeholders to achieve timely resolutions.
- Evaluate new and existing customer accounts, analyze creditworthiness, and recommend appropriate credit limits and payment terms.
- Make informed credit decisions that support business growth while protecting the organization from unnecessary risk.
- Maintain accurate account records, collection notes, credit documentation, and risk assessments.
- Collaborate closely with sales teams and branch personnel to strengthen customer relationships while ensuring adherence to payment terms.
- Monitor and manage accounts placed on credit hold, making timely decisions on order releases and communicating account status effectively.
- Apply established credit policies and best practices when reviewing applications and managing higher-risk accounts.
- Engage directly with customers to negotiate payment arrangements, reduce aging receivables, and improve overall cash flow performance.
- 3-5 years of experience in credit, collections, or commercial accounts receivable functions.
- Background in commercial credit analysis and collections within a business-to-business environment.
- Ability to evaluate credit applications, interpret trade references, and make sound account risk decisions.
- Experience reconciling customer accounts and resolving invoice disputes with accuracy and professionalism.
- Strong working knowledge of credit and collections processes, including order release and delinquency management.
- Proficiency with Prophet 21 is preferred.
- Associate degree or technical certification may be helpful, depending on business needs.
- Effective communication skills and the ability to collaborate with sales, branch teams, and customers.