Turn Outstanding Balances into Outstanding Results!
💼 Are You a Natural Problem Solver? Do you enjoy connecting with people, solving challenges, and helping customers find solutions? Are you organized, persistent, and not afraid to pick up the phone? If so, we'd love to meet you! We're seeking a Collections Coordinator who can build positive customer relationships while ensuring accounts stay current. This is more than collections. It's about communication, teamwork, and helping customers navigate payment solutions.
🚀 What You'll Be Doing:
- Reach out to customers regarding outstanding invoices via phone, email, and other communication channels.
- Review aging reports and prioritize collection activities.
- Investigate and resolve payment discrepancies and billing issues.
- Negotiate payment arrangements and follow up on commitments.
- Maintain accurate account notes and collection records.
- Collaborate with Accounting, Customer Service, and Sales teams to resolve account concerns.
- Monitor customer payment trends and proactively address potential issues.
- Assist with reporting and tracking collection metrics.
✅ What We're Looking For:
- Previous collections, accounts receivable, customer service, or related experience.
- Strong communication and relationship-building skills.
- Excellent organizational skills and attention to detail.
- Ability to remain professional and positive in challenging situations.
- Comfortable navigating Microsoft Office and accounting software.
- Self-motivated with a knack for problem-solving.
🌟 Bonus Points For:
- B2B collections experience.
- Experience working with aging reports.
- Background in accounting, finance, or accounts receivable.
- Experience using ERP or accounting systems.
📣 Ready to Collect Success? If you're someone who enjoys turning challenges into solutions, building strong customer relationships, and making an impact on a company's financial success, we want to hear from you! Apply online today and help us keep business moving forward, one payment at a time. 💰✨