MAU is hiring an Associate Relations Leader in Summerville, SC. As an Associate Relations Leader, you will support onsite employees at a customer warehouse facility by managing human resources functions, payroll processing, employee relations, attendance tracking, and performance counseling while ensuring customer performance goals are achieved. This is a full-time, direct-hire opportunity.
Benefits Package
• Competitive Compensation Package
• Medical, Dental, and Vision Benefits
• Paid Holidays (11)
• Paid Vacation
• Great work environment
• Employee Assistance Program (EAP)
• Care Partners Program
• Health Club Reimbursement Program
• Additional supplemental benefit programs
• 401(k)
• Salary Continuation
• Educational Reimbursement
• FMLA available after 12 months of service
Shift Information
• Full-time | 8:00 AM - 5:00 PM
• Flexibility to arrive early, stay late, and work weekends as needed
Career Path
• Staffing Supervisor
• Site Supervisor
• Outsource Supervisor
• Corporate Support Functions
Required Education and Experience
• High school diploma or equivalent
• 2 years of human resources or employee relations experience
Preferred Education and Experience
• Bachelor's degree
• Professional in Human Resources (PHR) or SHRM Certified Professional (SHRM-CP) certification
• Lean Six Sigma Green Belt certification
• Root cause analysis training
General Requirements
• Strong analytical, mathematical, and reasoning skills
• Excellent verbal and written communication skills
• Strong customer service and client relationship management abilities
• Effective problem-solving, critical thinking, and decision-making skills
• Demonstrated ethical conduct, professionalism, and personal accountability
• Ability to maintain confidentiality and exercise discretion when handling sensitive employee information
• Strong interpersonal skills with the ability to build positive relationships with employees, supervisors, and customer leadership
• Flexibility, adaptability, and a commitment to continuous process improvement
• Ability to effectively interpret, communicate, and enforce company policies and procedures
• Ability to supervise MAU associates and administrative support personnel as assigned
Essential Functions
• Manage daily employee relations and human resources activities for MAU associates assigned to the customer warehouse facility
• Process, verify, and maintain accurate employee records, including attendance, performance documentation, investigations, and termination information
• Audit employee time records and process payroll accurately and efficiently
• Monitor employee attendance and support performance counseling and corrective action processes
• Review, audit, and authorize required employee documentation and administrative paperwork
• Communicate company policies, employee benefits, and HR procedures to associates, ensuring understanding and compliance
• Collaborate daily with section leaders, supervisors, and managers to address workforce concerns and operational needs
• Build and maintain productive relationships with customer management, human resources representatives, and MAU leadership
• Facilitate daily team meetings to communicate priorities, address concerns, and support workforce engagement
• Identify employee relations issues, evaluate potential risks, and seek guidance when appropriate
• Apply logical problem-solving and root cause analysis techniques to resolve workplace challenges
• Identify opportunities to streamline administrative processes, improve efficiency, and enhance employee support
• Support new initiatives and continuous improvement efforts that contribute to positive operational outcomes
• Demonstrate effective listening, questioning, influencing, and conflict-resolution skills when addressing employee concerns
• Plan and coordinate employee support activities to maintain high levels of customer service and operational performance
• Maintain professionalism, fairness, consistency, and confidentiality in all employee interactions
Work Environment and Physical Demands
• Work onsite in a customer warehouse or manufacturing facility
• Perform duties in administrative and industrial environments
• Work near manufacturing equipment, industrial machinery, and powered industrial vehicles