Scope of Position 1. Maintain a classroom environment conducive to learning using positive, professional behavior and adult learning methods 2. Deliver workshops to the PA CareerLink Philadelphia system in-person and virtually 3. Offer workshops that serve customers from all audiences and workforce programs 4. Support the use of virtual learning tools, platforms, and the PHL Career Portal 5. Support special projects team with instructional specific requests 6. Assist job seekers with resume writing skills, resume creation, and resume critique Essential Functions 1. Create and maintain an environment that promotes opportunities for quality interaction and learning through: 2. Establishing clear expectations and encouraging client accountability 3. Implementing a workshop structure in line with PA CareerLink program needs 4. Maintaining an awareness of differences in individual learning styles and strengths 5. Implement quality instructional practices 6. Vary methods of instruction to encourage attention and interest, including virtual, in-person, and supporting recorded learning modules 7. Utilize materials and activities to respond to differences in learning styles 8. Facilitate active learning 9. Demonstrate an awareness and commitment to the balance of individual and group needs 10. Responsible for delivering 4-5 workshops in any given business day 11. Model positive and professional behavior 12. Demonstrate positive, pro-social interactions with clients, staff and community representatives 13. Use written and spoken language adequately 14. Use language reflective of a commitment to diversity; demonstrate cultural competence 15. Model respect and professionalism in all situations 16. Demonstrate allegiance to the policies, procedures and expectations of EDSI and System Wide Services 17. Responsible for data tracking of every service provided and utilization of the state system of record, CWDS, as well as the team-wide reporting platform. Data capture is a daily responsibility. 18. Assume functional supervision for facilitators at designated center, when appropriate 19. Participate in required program and community meetings 20. Collaborate effectively, and communicate proactively with staff and clients 21. Implement project management skills, tools, and methods 22. Demonstrate fluid approach to work and actively be part of continuous improvement 23. Other opportunities as available Education and Experience Requirements 1. Experience in training, education or career development 2. Able to interact with a wide variety of individuals and demonstrate a positive professional attitude 3. Experience in a team-oriented environment 4. Bachelor's Degree in business, education, training, human resources, liberal arts or related area is preferred 5. Experience in teaching computer and technology skills is preferred 6. Must be comfortable teaching in physical and virtual classroom environments. 7. Must have strong knowledge of the Microsoft Office Suite of Products EDSI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. ##