Provide excellent customer-centered services designed to enhance and re-engage job seekers into the workforce, while working closely with the Business Services Team to ensure that sustainable career opportunities are available for all job seekers. ## ## Essential Functions ## Provide information about CareerLink services and the services of partner agencies and organizations to jobseekers ## Complete eligibility determinations for individuals seeking services ## Create individual employment plans for individuals seeking services ## Maintain a caseload of 50-75 Title I program participants ## Refer to financial navigator and community resources as appropriate ## Provide "staff-assisted job search" services in the form of career guidance, job leads, and current labor market information ## Administer suitability assessments for individuals pursuing training opportunities ## Complete necessary WIOA data entry requirements on CWDS ## Maintain participant files in accordance with state and local regulations ## Provide follow-up activities according to program guidelines ## Represent EDSI on various committees and workgroups as assigned ## Other opportunities as available ## ## Education and Experience Requirements ## Experience providing excellent service to jobseekers and employers ## Experience working with unemployed, underemployed, displaced workers, noncustodial parents, ex-offenders, veterans, or other economically-disadvantaged populations ## Ability to prioritize tasks and document all aspects of services provided ## Demonstrated communication, analytical, and interpersonal skills ## Bachelor's degree or equivalent experience preferred ## Bilingual in Spanish is a plus ## Knowledge of Microsoft Office programs ## A valid driver's license and clean driving record preferred