Scope of Position
Provide excellent customer-centered services designed to enhance and re-engage job seekers into the workforce, while working closely with the Business Services Team to ensure that sustainable career opportunities are available for all job seekers.
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Essential Functions
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Provide information about CareerLink services and the services of partner agencies and organizations to jobseekers
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Complete eligibility determinations for individuals seeking services
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Create individual employment plans for individuals seeking services
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Maintain a caseload of 50-75 Title I program participants
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Refer to financial navigator and community resources as appropriate
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Provide "staff-assisted job search" services in the form of career guidance, job leads, and current labor market information
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Administer suitability assessments for individuals pursuing training opportunities
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Complete necessary WIOA data entry requirements on CWDS
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Maintain participant files in accordance with state and local regulations
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Provide follow-up activities according to program guidelines
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Represent EDSI on various committees and workgroups as assigned
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Other opportunities as available
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Education and Experience Requirements
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Experience providing excellent service to jobseekers and employers
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Experience working with unemployed, underemployed, displaced workers, noncustodial parents, ex-offenders, veterans, or other economically-disadvantaged populations
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Ability to prioritize tasks and document all aspects of services provided
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Demonstrated communication, analytical, and interpersonal skills
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Bachelor's degree or equivalent experience preferred
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Bilingual in Spanish is a plus
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Knowledge of Microsoft Office programs
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A valid driver's license and clean driving record preferred
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EDSI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.