Position Summary We are seeking a detail-oriented and customer-focused Accounts Receivable Specialist to join our Accounting team. The Accounts Receivable Specialist is responsible for managing customer accounts, processing invoices, posting payments, monitoring outstanding balances, and supporting collections efforts. The ideal candidate will possess strong communication skills, excellent attention to detail, and the ability to maintain positive client relationships while ensuring timely payment of outstanding invoices. Essential Duties & Responsibilities
- Generate and distribute customer invoices accurately and timely.
- Post cash receipts, ACH payments, wire transfers, and credit card transactions.
- Monitor customer accounts and aging reports to identify overdue balances.
- Perform collection activities through phone calls, emails, and written correspondence.
- Research and resolve billing discrepancies, payment issues, and customer inquiries.
- Reconcile accounts receivable balances and customer statements.
- Prepare and maintain AR aging reports for management review.
- Process customer refunds, credit memos, and adjustments as needed.
- Work closely with Sales, Operations, and Customer Service teams to resolve account issues.
- Assist with month-end and year-end closing activities.
- Support audit requests by providing documentation and account analysis.
- Maintain accurate customer records and payment histories.
- Ensure compliance with company policies, accounting standards, and internal controls.
- Identify opportunities to improve AR processes and increase cash flow.
Qualifications
- High School Diploma or GED required; Associate's or Bachelor's degree in Accounting, Finance, or related field preferred.
- 2+ years of Accounts Receivable, Collections, Billing, or Accounting experience preferred.
- Experience with ERP/accounting systems such as SAP, Oracle, NetSuite, Microsoft Dynamics, Great Plains, or similar.
- Strong Microsoft Excel skills, including VLOOKUPs, Pivot Tables, and data analysis.
- Knowledge of accounting principles and accounts receivable processes.
- Experience with cash applications and commercial collections preferred.
- Strong attention to detail and organizational skills.
- Excellent verbal and written communication skills.
Skills & Competencies
- Account reconciliation
- Collections and customer service
- Cash application
- Problem-solving and analytical skills
- Time management and prioritization
- Attention to detail and accuracy
- Professional communication
- Ability to manage confidential financial information
Preferred Experience
- Business-to-Business (B2B) collections
- Credit and risk analysis
- High-volume invoicing environments
- Manufacturing, distribution, healthcare, or service industry experience
- Electronic payment portals and customer billing systems
By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions.
