Kentucky Residency Requirement
MUST LIVE IN KENTUCKY
To be considered, candidates:
MUST CURRENTLY RESIDE IN KENTUCKY
MUST WORK REMOTELY FROM A KENTUCKY HOME ADDRESS
MUST BE ABLE TO VERIFY KENTUCKY RESIDENCY
CANDIDATES LIVING OUTSIDE OF KENTUCKY ARE NOT ELIGIBLE
Technology Requirements
REQUIRED EQUIPMENT
Candidates must provide their own:
✅ Laptop or Desktop Computer ✅ USB Headset ✅ Ethernet Cable ✅ Reliable High-Speed Internet Service
IMPORTANT INTERNET REQUIREMENT
🚨 A HARDWIRED INTERNET CONNECTION IS REQUIRED. 🚨 WI-FI ONLY CONNECTIONS ARE NOT ACCEPTABLE. 🚨 CANDIDATES MUST CONNECT DIRECTLY TO THEIR ROUTER OR MODEM USING AN ETHERNET CABLE. 🚨 AN INTERNET CONNECTIVITY TEST MUST BE SUCCESSFULLY COMPLETED PRIOR TO STARTING.
Applicants who do not meet the technology requirements will not be eligible for this position.
Qualifications
Previous customer service, call center, telemarketing, outbound calling, or sales experience preferred Comfortable making a high volume of outbound calls Strong communication and active listening skills Ability to follow scripts and maintain a professional phone presence Strong attention to detail and data entry skills Ability to work independently in a remote environment Must successfully pass a background check and drug screen Before Applying
Please ensure you can answer YES to all of the following:
✅ I CURRENTLY LIVE IN KENTUCKY. ✅ I HAVE A LAPTOP OR DESKTOP COMPUTER. ✅ I HAVE A USB HEADSET. ✅ I HAVE HIGH-SPEED INTERNET. ✅ I CAN CONNECT TO THE INTERNET USING AN EHTERNET CABLE (NOT WI-FI ONLY).
APPLICATIONS FROM INDIVIDUALS WHO DO NOT LIVE IN KENTUCKY OR DO NOT MEET THE TECHNOLOGY REQUIREMENTS WILL NOT BE CONSIDERED.
- Familiarity with customer service software and the ability to enter and retrieve information accurately.
- Basic understanding of Ethernet-related concepts or the ability to learn technical service details quickly.
- Proficiency with general office tasks such as data entry, documentation, and record maintenance.
- Strong verbal communication skills and a detail-oriented, customer-focused phone manner.
- Ability to manage multiple tasks, stay organized, and perform effectively in a fast-paced support environment.