Administrative Coordinator

We are seeking an Administrative Coordinator to support program services through a blend of customer service, enrollment assistance, record maintenance, and day-to-day office coordination in Los Angeles, California. This long-term contract opportunity plays a vital role in assisting families, providers, and internal teams through various program processes while maintaining accurate and organized records. The ideal candidate is detail-oriented, service-oriented, and comfortable managing multiple priorities in a fast-paced environment. Bilingual Spanish skills are preferred to effectively support a diverse client population.

Responsibilities:

• Manage and maintain participant and program data in internal databases and tracking systems, ensuring accuracy and timely updates.
• Coordinate enrollment activities by scheduling appointments, assisting with individual and group enrollment sessions, and preparing necessary materials.
• Review client files and supporting documentation to ensure completeness, accuracy, and compliance with program requirements.
• Verify eligibility information, referrals, and supporting records through internal systems and external resources as needed.
• Respond to client, provider, and partner inquiries by phone, email, and in person, providing excellent customer service and connecting individuals with appropriate resources.
• Prepare, organize, scan, copy, and file documentation to support daily operations and audit readiness.
• Partner with program staff to support enrollment, case-related activities, and departmental service goals.
• Maintain confidentiality and handle sensitive client information with professionalism and discretion.
• Assist with general administrative duties, including data entry, record maintenance, and office support projects.
• Previous experience in administrative support, customer service, program coordination, or a related field.
• Strong organizational skills with exceptional attention to detail.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite and database systems.
• Ability to manage multiple tasks while meeting deadlines in a high-volume environment.
• Experience working with diverse populations and handling confidential information.
• Bilingual Spanish preferred.
• Experience in social services, community programs, education, or nonprofit environments is a plus.