Archived listing. The details below describe a past opening.
Robert Half has a new direct-hire opportunity for a healthcare AR and Billing Supervisor to join our team and play a key role in overseeing the revenue cycle function. This is an excellent opportunity for a hands-on billing professional who understands behavioral health reimbursement and enjoys leading a team while improving billing and collections processes. This is a mostly remote position but requires candidates to live in a commutable distance from Baltimore, MD for monthly and/or weekly on-site meetings.
The ideal candidate will have strong experience with behavioral health billing, insurance follow-up, denial management, and accounts receivable, along with the leadership skills to coach and develop a billing team.
What You’ll Do Lead and supervise the day-to-day activities of the billing and accounts receivable team Oversee the full revenue cycle process from claim submission through payment and resolution Monitor AR aging and ensure timely follow-up on outstanding insurance balances Manage and resolve denied, rejected, underpaid, and unpaid claims Work directly with insurance carriers to resolve complex billing and reimbursement issues Review claims for accuracy, proper documentation, authorization requirements, and payer guidelines Oversee payment posting and account reconciliation Analyze AR reports and billing metrics to identify trends and opportunities for improvement Help reduce aging AR and improve collections and overall revenue cycle performance Handle escalated accounts, payer issues, appeals, and complex reimbursement challenges Train, coach, and develop billing and AR staff Partner with clinical and administrative teams to identify and resolve issues impacting reimbursement Develop and improve billing procedures, workflows, and processes Provide management with regular reporting and updates on AR, collections, denials, and other key revenue cycle metrics
What We’re Looking For 3+ years of medical billing and accounts receivable experience Previous supervisory or team leadership experience Behavioral health, mental health, substance abuse, psychiatric, or related healthcare billing experience strongly preferred Strong understanding of insurance billing, claims processing, denials, appeals, authorizations, and eligibility Experience working with commercial insurance, Medicaid, Medicare, and other healthcare payers Strong knowledge of AR aging and revenue cycle management Experience working with electronic medical records and billing/practice management systems Strong analytical and problem-solving abilities Excellent communication and organizational skills Ability to lead a team while remaining hands-on with complex billing and AR issues