We are looking for an Accounts Receivable Clerk to join a construction-focused organization in Greenville, South Carolina in a long term contract role. This position offers permanent hours and is well suited for someone who combines strong collections knowledge with a customer-focused approach to resolving payment issues. The ideal candidate is comfortable managing invoicing, communicating directly with clients, and using practical judgment to support account resolution and strengthen business relationships.
Responsibilities:
- Manage accounts receivable activities by preparing and issuing customer invoices accurately and on time.
- Contact customers regarding outstanding balances and lead effective collection conversations to secure payment or establish workable arrangements.
- Review account details, assess payment challenges, and help develop practical solutions for customers with project-related cash flow constraints.
- Collaborate with internal team members to confirm account status, discuss escalations, and support next steps for unresolved balances.
- Maintain clear records of billing activity, collection efforts, customer communication, and payment agreements.
- Use Microsoft Word, Outlook, and Excel to organize information, run reports, filter data, and support daily accounts receivable tasks.
- Work with contract documentation in Adobe to verify billing support and maintain accurate customer records.
- Provide responsive customer service while balancing collection objectives with relationship management and consistent follow-up.
- Previous experience in accounts receivable, billing, or commercial collections.
- Ability to communicate confidently with customers about invoices, balances due, and payment arrangements.
- Customer service experience with a detail-oriented and solution-oriented communication style.
- Proficiency with Microsoft Office, including Excel, Outlook, and Word for reporting, data handling, and correspondence.
- Comfortable learning established escalation procedures and applying them appropriately when accounts require additional review.
- Self-motivated approach with strong problem-solving skills and the ability to think through non-routine payment situations.
- Familiarity with billing statements, cash collections, and commercial collection practices.
- Ability to work on-site for initial training and transition to remote work afterward as needed.