Job Description
-Support foreign partner system and network installation, maintenance, and sustainment. -Respond to system outages to ensure issues are resolved. -Collaborate with contractor and government personnel to plan routine and emergency trips. -Provide rotating 24/7 on-call Tier 2 system support for remote users, to identify and resolve hardware, software, and communication issues, document solutions, and develop recommendations to reduce the frequency of repairs. -Support Emergency On-Site Sustainment (EOSS) travel to customer locations as required. -Respond to system component failures or change requests and plan system change or restoral implementation. -Plan, develop and conduct user training for existing staff as well as new CCMD and FMS users. -Perform on-site sustainment including but not limited to system operational check out, inventory, system updates, equipment firmware updates and documentation updates.
Skills and Requirements
-Must have an active Top Secret clearance with SCI eligibility -Must have a Security+ certification -Must be comfortable to Travel up to 35% in a year to Foreign Partner locations. -3+ years of supporting Cisco networking equipment or CCNA is required. -Experience with network routing protocols (i.e., Static routes, OSPF) -Knowledge of GRE and IPSEC tunnels. Knowledge of Network Encryption Devices (i.e., KG-250, KG-250x, IPS-250x, KG-175). -Familiarization with Cisco Unified Communications Manager Express (VoIP). -Familiarization with Risk Management Frame Work (RMF) standards. -Knowledge of Server/Client Systems and current Microsoft Operating Systems (Server & Workstation). -3+ years of systems administration experience is preferred. -Partner and Allied nation exercise experience preferred.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.