Required Skills & Experience
-3-10 years of experience as a Systems Analyst, Application Analyst, Healthcare IT Analyst, PACS Analyst, or related role supporting healthcare applications -Experience supporting PACS, medical imaging, radiology, cardiology applications, and/or other clinical or enterprise healthcare systems. -Experience supporting application implementations, upgrades, migrations, integrations, or operational support activities. -Working knowledge of DICOM, medical imaging workflows, healthcare application ecosystems, or clinical technology environments. -Experience troubleshooting application, workflow, integration, and end-user issues in a healthcare setting. -Experience working directly with vendors, technical teams, clinicians, and operational stakeholders to resolve technical and application-related issues.
Nice to Have Skills & Experience
Experience supporting GE PACS. Experience supporting Philips Cardiology PACS. Experience supporting radiology, cardiology, or enterprise imaging environments. Experience supporting clinical applications used directly by physicians, nurses, technologists, or patient care teams. Experience supporting enterprise healthcare systems and application portfolios. Experience with Windows Server, Azure, ServiceNow, ticketing platforms, or healthcare application infrastructure. Experience supporting healthcare mergers, acquisitions, application consolidations, or large-scale migration initiatives. Experience supporting data migrations involving large imaging archives. Previous experience serving as an application owner or primary support resource for assigned systems.
Job Description
This individual will support the Imaging Systems team with a primary focus on a large-scale PACS migration involving the transfer and integration of imaging data into a centralized PACS environment. In addition to supporting migration efforts, this person will provide ongoing operational support for imaging and clinical applications, troubleshoot technical and workflow issues, partner with vendors and internal stakeholders, and help ensure critical healthcare systems remain available and optimized for patient care. The ideal candidate is a strong analyst who enjoys digging into complex issues, takes ownership of applications and support activities, works independently, collaborates effectively across teams, and is interested in growing into a long-term healthcare systems role. Daily responsibilities include but are not limited to: -Support a large-scale PACS migration project, including the transfer, validation, and integration of imaging data. -Monitor imaging data ingestion activities and troubleshoot performance or transfer issues. -Coordinate with internal teams and third-party vendors to resolve technical, connectivity, and application-related issues. -Serve as a primary point of contact during imaging data migration activities and escalations. -Support PACS and related imaging applications used by radiology and cardiology departments. -Troubleshoot application issues, workflow disruptions, and imaging system performance concerns. -Assist clinical and operational teams with imaging application support and issue resolution. -Document findings, resolutions, and recommended process improvements. -Collaborate with team members on both project-based initiatives and day-to-day operational support activities. -Take ownership of assigned work, proactively identify issues, and drive tasks through resolution. -Support ongoing imaging system maintenance, optimization, and operational improvement efforts. -Participate in vendor coordination and communication related to migration activities, system performance, and issue resolution.