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Work Management Coordinator
Insight Global
Charlotte, NC
- $60,000 to $70,000 USD / year
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Logistics Coordinator
Insight Global
Fort Lee, NJ
- From $35 USD / hour
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Remote Microsoft Purview Cloud DLP Engineer
Insight Global
Remote, United States
- From $53 USD / hour
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Reimbursement Analyst
Insight Global
Remote, United States
- From $25 USD / hour
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REMOTE Data Engineer
Insight Global
Remote, United States
- From $51 USD / hour
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Insurance Sales Executive
Insight Global
Remote, United States
- $150,000 USD / year
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Desktop Support Technician
Insight Global
Pearl River, LA
- From $25 USD / hour
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Account Executive
Insight Global
Remote, United States
- $90,000 to $140,000 USD / year
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Social Worker - BEHAVIORAL HEALTH
Insight Global
Chicago, IL
- From $47 USD / hour
Added 9 mins ago
UX/UI Product Designer
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Basking Ridge, NJ
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Assistant Manager, Investor Reporting
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Wayne, NJ
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Piscataway, NJ
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Clifton, NJ
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General Maintinance Technician
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Morristown, NJ
Added 30 mins ago
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Engineering Program Specialist IV
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Redmond, WA
- From $58 USD / hour
Added 30 mins ago
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Functional Requirements Analyst
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O'Fallon, IL
- From $44 USD / hour
Added 30 mins ago
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Network Technician / Network Support Engineer
Insight Global
El Segundo, CA
- From $57 USD / hour
Added 30 mins ago
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ITSM Analyst / Manager (CMDB)
Insight Global
Raleigh, NC
- From $74 USD / hour
Added 30 mins ago
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Warehouse Worker
Insight Global
South San Francisco, CA
- From $19 USD / hour
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Data Center Technician 2
Insight Global
Childress, TX
- From $50 USD / hour
Added 30 mins ago
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Automation Engineer
Insight Global
Remote, United States
- From $70 USD / hour
Added 30 mins ago
Supply Chain Analytics Leader
Insight Global
Remote, United States
Added 30 mins ago
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Technology TSA/Carve Out Lead
Insight Global
Chicago, IL
- From $102 USD / hour
Added 30 mins ago
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Senior Electrical Engineer
Insight Global
Simi Valley, CA
- From $85 USD / hour
Added 53 mins ago
Manager of Strategic Analytics
Insight Global
Tredyffrin, PA

Insight Global

ITS Support Specialist

Portland, OR, United States

$65,000 to $75,000 USD / year

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Job details

Pay: $65,000 to $75,000 USD / year
Posting language: English
Posted: Feb 6, 2025

Original job description

Required Skills & Experience

-5+ years of Field Engineer or ServiceDesk Tier II experience -5+ years of Windows Hardware Support experience -5+ years of basic desktop support (windows) -5+ years of switch and router experience -5+ years of Azure AD experience -5+ years of Cisco telephony experience -5+ years of ServiceNow ticketing system experience -5+ years of remote management software experience

Nice to Have Skills & Experience

-Automotive industry experience -Experience with printer troubleshooting -Experience with multifactor authentication (MFA) -ITIL Certification -Experience working across numerous locations -Experience updating scripts through windows

Job Description

The largest Automotive retailer in the world is looking for ITS Support Specialists / Field Engineers to support their 330 dealerships across North America. The Support Engineers will start their day by reviewing system health reports and addressing any urgent IT issues. They ensure the smooth operation of Windows hardware and software, and troubleshoot any Cisco device issues as well. A significant part of the role involves traveling to dealerships within your metropolitan area to handle on-site issues and prevent potential IT problems (15+ dealerships that require driving from Portland to Eugene). You will also work on network improvements and preventative maintenance tasks. You'll end your day by documenting work and communicating the day’s IT issues and resolutions to stakeholders, with action items to come or that have been completed. This role requires a proactive approach, strong problem-solving skills, and frequent travel. The goal is to not just fix IT issues, but to anticipate and prevent them, ensuring system efficiency and security. Any travel for this role is expensed through the company as well!

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Skills

Microsoft Azure
ServiceNow
Troubleshooting
ITIL certification
Microsoft Windows
Troubleshoot
Problem solving

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