Job Description
A Pharmaceutical company based in San Diego, CA is seeking an endpoint management engineer with strong Intune experience to join their team. The Endpoint Management Engineer will manage and optimize enterprise endpoint environment across Windows, iOS, and iPadOS devices. This role will leverage Microsoft Intune, Windows Autopilot, PowerShell, Microsoft Graph API, and Windows Update for Business to manage device enrollment, configuration, compliance, application deployment, patching, automation, and complex Level 3 endpoint issues. The engineer will also partner with internal IT teams to evaluate and standardize laptops, Microsoft Surface devices, iPhones, iPads, monitors, docking stations, and other peripherals, while monitoring device performance, reliability, and employee experience. The role will support hardware testing, lifecycle planning, technical documentation, and continuous improvements that reduce endpoint issues and improve overall device performance and compliance.
Skills and Requirements
- 5+ years of enterprise endpoint engineering or systems administration experience.
- 3+ years of hands-on Microsoft Intune administration.
- Strong knowledge of Windows 11, Windows Autopilot, and Microsoft Entra ID.
- Experience managing iOS and iPadOS devices through Intune.
- Strong understanding of enterprise laptop hardware, firmware, drivers, and performance optimization.
- Experience evaluating and standardizing endpoint hardware and peripherals.
- Knowledge of Microsoft Surface devices and Apple mobile devices.
- Experience with Windows Update for Business, application deployment, and endpoint compliance.
- Strong PowerShell scripting and automation skills.
- Experience troubleshooting complex endpoint performance and reliability issues.
- Ability to collaborate with internal IT stakeholders on technology standards and strategic improvements.
- Microsoft Certified: Endpoint Administrator Associate (MD-102).
- Experience with Apple Business Manager.
- Microsoft Graph API and Intune Remediations.
- Experience using endpoint analytics and device performance telemetry.
- Experience establishing enterprise hardware standards and device certification processes.
- Experience in a regulated or biotechnology environment.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.