Internship Summary:
Our Hospitality Intern works directly with the Hospitality Services Director on the Hospitality Team. This is a fast-paced and versatile position where our intern will assist with and execute event logistics that serve Pioneers missionaries who are visiting the Orlando base, along with understanding the sale, communication, and execution of hosting external events at Pioneers. Whether you are setting up for the day of an event or creating feedback assessments so our team can make future improvements, this position dives into all the nitty-gritty details of how to serve others through the best practices of hospitality. If you have a passion for event planning, an intrapreneurial spirit, and strive to go above and beyond to exceed customer expectations, then this is the role for you! *As with many hospitality events, there may be days when our intern could help with lifting or moving objects during setup. Our intern must be able to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight and lift to 25lbs shoulder high.
Responsibilities:
- Assist with feedback assessments to measure event success and customer satisfaction.
- Create analytics on space utilization and evaluate our social media outlets & marketing efforts to increase the exposure of renting our conference center spaces.
- Support marketing and communication efforts for rental spaces, including evaluating social media and digital signage strategies.
- Manage Pioneers Hospitality and Events social media accounts.
- Develop monthly content calendars.
- Create engaging posts, stories, reels, and short-form videos.
- Capture photography and video during events.
- Edit photos and videos for publication.
- Respond to comments and direct messages when appropriate.
- Monitor analytics and recommend improvements.
- Stay current with social media trends and best practices.
- Coordinate with Communications and Marketing as needed to maintain brand consistency.
- Assist Hospitality team members as operational needs arise.
- Design graphics for digital signage, LED displays, presentations, and promotional materials.
- Work with Marketing to update event webpages and digital content.
- Assist with brochures, flyers, sponsorship materials, and event promotions.
- Create promotional videos highlighting Pioneers events and hospitality.
- Maintain photo and video libraries.
- Assist with event documentation.
- Assist with promotional materials when needed.
- Track social media performance metrics.
- Support other Hospitality initiatives as assigned.
Qualifications:
- Committed to global missions and the overall vision of Pioneers
- Must practice and support the relevant elements of the US Mobilization Base Manual
- Bachelor's degree preferred (Marketing, Communications, Hospitality, or related field)
- Experience managing social media platforms
- Strong photography and videography skills
- Experience with Canva and Adobe Creative Suite (or similar)
- Excellent written and verbal communication
- Strong organizational skills
- You have a Personal Relationship with Christ: Spiritual maturity and desire to deepen your relationship with God.
- You’re Excited to Serve with Pioneers: Willing to reflect Pioneers' Statement of Faith and Core Values.
- You Have a Heart to Serve in the Hospitality World: Some coursework or experience in the hospitality field.
- You Strive to Go Above and Beyond: Ability to see needs and anticipate the needs of those we work with and serve.
- You’re a Go Getter: Ability to start projects, take charge, make decisions, and work within deadlines.
- You Love to Learn: Teachable, wanting to grow professionally and personally, and not afraid to ask questions.
- You Have a Strong Sense of Professionalism: Strong administrative skills and handles confidential information well.
- You Celebrate Differences: A humble heart to learn and relate to people in an ethnically diverse world.
- You Like to Have Fun: Our team likes to have a good time!
- Smiling Is Your Favorite! Did we mention we like to have a good time?
Potential Majors of Interest:
Communications, Hospitality, Event Management, Marketing, Public Relations, Business
Internship Program Expectations
- June 1 – August 6, 2027
- 10 weeks in Orlando, FL, serving the US-Mobilization Base.
- Unpaid internship position
- Housing is provided by the program
- Interns must provide their own transportation to go off campus
- Intern Orientation
- Intern Debrief/Final Week
- 6 hours of in-person coaching over the course of the internship
- Various Intern Activities/Cultural Excursions