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Experience Intimate Luxury in the Magnificent Mile Just steps from the Magnificent Mile, soaring 16 stories high, you will find one of Chicago's smallest boutique hotels. The IVY features 63 guest rooms and suites, in a modern, simplistic setting designed with your comfort and travel needs in mind. The staff is unequaled…friendly, helpful, efficient but never intrusive, their goal is to provide our guests with a memorable experience through superior service. We are seeking a positive, service oriented, energetic and self-motivated Busser. They will work closely with the Food and Beverage department team as well as other departments of the hotel. The successful candidate will be welcoming with friendly attitude, be team orientated, be efficient and a good problem solver. The hospitality industry is unique in that it requires commitment 24 hours a day. Providing our guests with a great experience and anticipating needs to achieve the best possible service in the most caring and courteous manner so they will want to come back for more. Company Overview We believe that words have meaning. That’s why we refer to our staff as “Team Members”, the Back of the House as the “Heart of the House,” housekeeping as “Room Attendants,” and the front desk staff as “Guest Service Hosts.” Our broughtonHOTELS Service Standards set high expectations for our teams. Our goal is to create a work environment our Team Members love. If they believe in our mission, and are in love with their jobs, then they’re more likely to provide exceptional service and take great care hosting our guests. Essential Qualifications
- Previous restaurant experience preferred.
- Ability to obtain and maintain a food handler certification card.
- Strong communication skills.
- Ability to stand for long periods of time.
- Ability to communicate in a second language is a plus.
Essential Duties
- Clear tables of dishware and napkins after meals, and return them to the kitchen.
- Deliver food to tables and rooms.
- Prepare coffee, tea, and ice water for customers.
- Keep floors and chairs near dining tables clean by sweeping and mopping.
- Maintain appropriate stock levels of glassware, silverware, and dishware.
- Clean, sanitize, and reset tables after meals.
- Refill salt, pepper, and other condiments at tables.
- Assist servers with food delivery.
- Keep designated service stations clean and well stocked.