Bartender

•

•

Experience Intimate Luxury in the Magnificent Mile Just steps from the Magnificent Mile, soaring 16 stories high, you will find one of Chicago's smallest boutique hotels. The IVY features 63 guest rooms and suites, in a modern, simplistic setting designed with your comfort and travel needs in mind. The staff is unequaled…friendly, helpful, efficient but never intrusive, their goal is to provide our guests with a memorable experience through superior service. We are seeking a positive, service oriented, energetic and self-motivated Bartender. The Bartender will work closely with the Food and Beverage department team as well as other departments of the hotel. The successful candidate will be welcoming with friendly attitude, be team orientated, be efficient and a good problem solver. The hospitality industry is unique in that it requires commitment 24 hours a day. Providing our guests with a great experience and anticipating needs to achieve the best possible service in the most caring and courteous manner so they will want to come back for more. Company Overview We believe that words have meaning. That’s why we refer to our staff as “Team Members”, the Back of the House as the “Heart of the House,” housekeeping as “Room Attendants,” and the front desk staff as “Guest Service Hosts.” Our broughtonHOTELS Service Standards set high expectations for our teams. Our goal is to create a work environment our Team Members love. If they believe in our mission, and are in love with their jobs, then they’re more likely to provide exceptional service and take great care hosting our guests. Who will love this position? People who love to share their experience and skills with those around them, who genuinely care about others, and support their team in creating authentic interactions with guests. Bright and engaging people who are passionate about making connections. Those who will go to great lengths to ensure that service deliverables are met and never have the attitude, “it’s not my job.” Those who are tired of the box and want the benefits that comes with an entrepreneurial culture. Essential Qualifications

• Previous training or experience bartending.
• Extensive knowledge of drink mixing and garnishing.
• Strong communication skills.
• Ability to stand for long periods of time.
• Ability to communicate in a second language is a plus.

Essential Duties

• Mixing beverages using an extensive range of ingredients including liquor, bitters, soda, water, sugar, and fruits.
• Taking beverage orders from customers or wait staff and serving drinks as requested, paying extreme attention to detail.
• Satisfying patron requests in a timely manner.
• Assessing customer preferences and making drink recommendations.
• Providing a positive and friendly guest experience by interacting with patrons.
• Collecting money for drinks served and providing change as needed.
• Checking identification to verify legal age requirements for all customers.
• Balancing cash receipts
• Keeping a well-stocked bar with an adequate supply of liquor, beer, wine, mixers, ice, napkins, straws, glassware, and other accessories
• Cleaning the bar, tables, chairs, and work area to maintain a sanitary environment
• Organizing the bar area to streamline drink preparation and inventory
• Placing orders for liquor, beer, wine, and other supplies
• Slicing, pitting, and preparing fruit garnishes for drinks
• Planning bar menus
• Creating unique drinks
• Preparing and serving appetizers, snacks, or other food items for customers at the bar
• Complying with all food and beverage regulations
• Limiting customer problems by restricting alcohol intake and attempting to curtail inappropriate behavior