We are looking for a strategic and hands-on technology executive to guide the company’s IT direction during a pivotal stage of growth in Needham, Massachusetts. This leader will shape enterprise systems, cybersecurity, infrastructure, data capabilities, and digital innovation while partnering closely with senior leadership and cross-functional teams. The role is responsible for building scalable, compliant, and business-ready technology operations that support clinical development and commercial readiness.
Responsibilities:
- Define and lead the enterprise technology strategy, aligning platforms, processes, and investments with organizational priorities and long-term growth plans.
- Direct day-to-day IT operations across internal staff and external service providers, ensuring reliable support, strong performance, and clear accountability.
- Oversee regulated business systems and technology environments used across clinical, quality, regulatory, finance, HR, supply chain, technical operations, commercial, and research functions.
- Strengthen cybersecurity, identity and access controls, risk management, and disaster recovery capabilities to protect systems, data, and business continuity.
- Manage the Microsoft 365 and cloud ecosystem, driving secure, efficient, and scalable use of collaboration tools, infrastructure, and SaaS applications.
- Establish data governance practices and expand analytics and AI capabilities that improve decision-making and operational insight across the organization.
- Partner with business leaders to prepare technology operations for commercial launch activities and evolving organizational demands.
- Lead vendor strategy, contract oversight, and service delivery management to maximize value, reduce risk, and maintain dependable external partnerships.
- Ensure IT practices, documentation, and systems remain aligned with GxP expectations, 21 CFR Part 11 requirements, and other applicable regulatory standards.
- 15+ years of progressive leadership experience in information technology, including senior-level ownership of enterprise systems and operations.
- Prior experience in biotechnology, pharmaceuticals, life sciences, healthcare, or another highly regulated industry.
- Strong background with Microsoft 365 Enterprise, cloud platforms such as Azure, and a broad mix of SaaS and enterprise applications.
- Demonstrated expertise in cybersecurity, identity and access management, infrastructure oversight, and business continuity planning.
- Experience supporting GxP-regulated environments and technology compliance requirements, including 21 CFR Part 11.
- Proven ability to lead vendors, managed service providers, and complex IT initiatives across multiple business functions.
- Familiarity with clinical and R&D organizations, with the ability to support technology needs in both development and operational settings.
- Excellent leadership, communication, and stakeholder management skills, with the ability to influence executive and cross-functional teams.