We are looking for an experienced revenue cycle leader to guide our client's billing operations for a healthcare organization serving patients across Indianapolis, Indiana. This role is responsible for strengthening financial performance by improving reimbursement outcomes, streamlining workflows, and supporting compliance throughout the revenue cycle. The ideal candidate brings strong healthcare billing expertise, sound analytical judgment, and a proven ability to lead teams in a multi-site practice environment.
Responsibilities:
- Direct day-to-day revenue cycle activities across multiple practice locations, ensuring accurate coordination of billing, coding support, charge capture, claims processing, collections, payment application, and account resolution.
- Review performance across the full reimbursement lifecycle, from patient intake and charge entry through payer follow-up and final account closure, to maintain efficient operations.
- Lead efforts to reduce denials, improve collection rates, and accelerate accounts receivable recovery by analyzing trends and implementing targeted corrective actions.
- Create and refine standardized billing procedures that promote consistency, accountability, and operational efficiency across all sites.
- Monitor claim quality and submission timeliness to help ensure clean claims are sent promptly and reimbursement is received as expected.
- Partner with executive leadership, physicians, and practice management to align revenue cycle strategy with organizational financial goals and service needs.
- Use reporting and financial analysis to identify process gaps, measure team performance, and recommend improvements that strengthen revenue outcomes.
- Coach, develop, and manage revenue cycle staff, fostering a high-performing team focused on accuracy, productivity, and responsive follow-up.
- At least 5 years of experience in healthcare billing, medical collections, or revenue cycle leadership.
- Demonstrated knowledge of core revenue cycle functions, including claims submission, payment posting, denial resolution, and accounts receivable follow-up.
- Strong analytical skills with the ability to interpret billing data, perform complex calculations, and identify financial improvement opportunities.
- Experience supervising teams and driving performance within a multi-location medical practice or similar healthcare setting.
- Solid understanding of medical billing processes, payer requirements, and provider network considerations.
- High level of attention to detail with the ability to manage priorities, resolve issues proactively, and maintain operational accuracy.
- Effective communication and collaboration skills for working with physicians, leadership, and cross-functional departments.