Benefits Specialist

**100% CONTRACT, ON-SITE**

We are looking for a Benefits Specialist to support the administration of union-negotiated fringe benefit programs for members in Pleasanton, California. This Long-term Contract position is ideal for someone who is comfortable handling benefit transactions, member inquiries, and documentation in a high-volume environment while maintaining accuracy and confidentiality. The role focuses on health, vacation, disability, and retirement benefit processes and requires clear communication, sound judgment, and strong attention to detail.

Responsibilities:

• Administer enrollment activity and disability-related benefit processing for laborers while maintaining timely and accurate records.
• Assist members through phone and in-person interactions by addressing questions, resolving benefit issues, and guiding them through available programs.
• Explain plan provisions, eligibility rules, required documentation, and administrative procedures in a clear and thorough manner.
• Review and process applications, enrollment materials, and supporting records with a high degree of accuracy and efficiency.
• Handle benefit-related legal documentation, including child support orders and similar requests, in accordance with established procedures.
• Ensure all benefit administration activities align with governing plan documents, policies, and applicable requirements.
• Partner with colleagues across the benefits team to support smooth daily operations and meet service deadlines.
• Take on additional assignments requested by benefits leadership to support departmental priorities.
• At least 2 years of experience working in employee benefits, benefits administration, or a related environment.
• Fluent Spanish language skills are required, including the ability to communicate effectively with Spanish-speaking members.
• Strong interpersonal skills with the ability to work professionally with members, coworkers, and internal departments.
• Excellent organizational, written, and verbal communication skills.
• Ability to manage multiple priorities, stay composed under pressure, and meet deadlines in a fast-paced setting.
• High level of accuracy, analytical thinking, and attention to detail.
• Ability to work independently while also contributing effectively within a team environment.
• Proficiency with Microsoft Office applications, including Outlook, Excel, and Word, along with general computer system knowledge.