Archived listing. The details below describe a past opening.
We are looking for an experienced ERP/CRM Consultant to support a retail-focused environment in Topeka, Kansas. This Long-term Contract position will partner closely with a lean internal IT function to improve how customer data is prepared, organized, and loaded into Infor Facts. The ideal candidate will bring strong application architecture expertise, assess current workflows, document essential business processes, and identify practical ways to streamline data intake and system usage.
Responsibilities:
- Evaluate the current Infor Facts setup across multiple retail business entities and identify opportunities to improve consistency and efficiency.
- Work with internal stakeholders to analyze how customer data is received, transformed, and prepared before being entered into the ERP platform.
- Redesign manual data handling approaches into clearer, more reliable processes that support accurate system uploads.
- Create detailed process documentation that maps existing workflows, dependencies, and operational pain points.
- Provide architectural guidance on how to simplify and automate data ingestion into Infor Facts where feasible.
- Collaborate with a small internal IT team to prioritize enhancements and recommend scalable solutions aligned with business needs.
- Investigate current configuration challenges, untangle complex process issues, and propose practical remediation steps.
- Advise on future-facing options related to expanded platform capabilities and potential supporting tools as part of longer-term planning.
- Hands-on experience working with Infor products, including ERP-related data processing and system configuration.
- Background in application architecture with the ability to assess existing environments and design improved workflows.
- Demonstrated success documenting business processes and translating operational needs into system-oriented solutions.
- Experience improving or automating data intake, transformation, and upload processes within enterprise applications.
- Ability to work effectively in a consulting capacity with limited internal technical resources.
- Strong analytical and problem-solving skills, especially in environments with manual or fragmented processes.
- Clear communication skills with the ability to present recommendations to both technical and non-technical stakeholders.