We are looking for an experienced Human Resources Business Partner to support leaders and employees across multiple functions in San Francisco, California. This Long-term Contract position is ideal for someone who brings a strong HR generalist background, sound judgment in employee relations, and the ability to work independently in a fast-moving environment. The role will partner closely with business leaders to strengthen performance, guide organizational decisions, and deliver practical people solutions that support business goals.
Responsibilities:
- Advise leaders across departments on employee relations matters, people strategy, and day-to-day HR support while building trusted partnerships at multiple levels of the organization.
- Manage complex employee matters from initial intake through resolution, including performance concerns, workplace investigations, documentation, separations, and coordination with legal partners when appropriate.
- Coach managers through sensitive situations by providing clear guidance on performance expectations, feedback conversations, and appropriate escalation paths.
- Partner with business teams on annual talent processes such as performance reviews, calibration discussions, promotions, compensation changes, and succession planning.
- Support workforce planning and organizational effectiveness efforts by identifying talent needs, recommending structural improvements, and aligning people plans with business priorities.
- Use HR metrics, reporting, and dashboards to spot trends, assess program impact, and provide actionable recommendations to leaders and stakeholders.
- Contribute HR partnership to sales organizations and other functions such as Product, Marketing, Client Services, and G&A, with attention to function-specific people challenges.
- Collaborate closely with the broader HR team to drive employee engagement, talent development initiatives, and consistent application of HR policies and practices.
- Maintain effective use of HR tools and platforms such as Workday, CultureAmp, Ashby, and Workramp to support people programs and operational processes.
- At least 7 years of HR experience, including substantial work as an HR Business Partner or a broad-based HR Generalist in a fast-paced environment.
- Demonstrated expertise in employee relations, including investigations, performance management, documentation, terminations, and policy interpretation.
- Proven ability to work autonomously with senior leaders while also handling hands-on employee matters with accuracy and discretion.
- Experience supporting multiple business functions; prior partnership with sales teams is strongly preferred.
- Strong understanding of compensation, promotions, workforce planning, talent development, and organizational design.
- Comfort using HR data and dashboards to identify patterns, evaluate outcomes, and inform recommendations.
- Excellent judgment, communication, and coaching skills, with the ability to navigate ambiguity and build credibility quickly.
- Familiarity with HR systems such as Workday, CultureAmp, Ashby, or Workramp is helpful.