We are seeking a Digital Design & Research Specialist to help create intuitive, engaging, and user-centered digital experiences across web, mobile, and emerging digital platforms. This role combines user research, customer insights, interaction design, and visual design to help organizations better understand their audiences and deliver exceptional digital products. The ideal candidate is naturally curious, data-driven, and passionate about solving complex business challenges through thoughtful design and research. You'll collaborate closely with cross-functional teams including product managers, developers, marketing professionals, and business stakeholders to transform user needs into impactful digital solutions.
Key Responsibilities
- Conduct user research through interviews, surveys, usability testing, focus groups, and competitive analysis.
- Gather and analyze qualitative and quantitative data to identify user behaviors, needs, pain points, and opportunities.
- Create personas, customer journey maps, user flows, wireframes, and interactive prototypes.
- Design intuitive and visually compelling user experiences for websites, applications, and digital products.
- Develop user interface concepts that align with brand standards and accessibility best practices.
- Present research findings and design recommendations to stakeholders and project teams.
- Collaborate with developers to ensure accurate implementation of approved designs.
- Participate in design reviews, brainstorming sessions, and strategic planning initiatives.
- Advocate for user-centered design principles throughout project lifecycles.
- Stay current on emerging design trends, technologies, and digital best practices.
Qualifications
- Bachelor's degree in Design, Human-Computer Interaction, Psychology, Marketing, Communications, or a related field, or equivalent professional experience.
- Experience conducting user research and translating findings into actionable recommendations.
- Strong understanding of UX, UI, interaction design, information architecture, and usability principles.
- Ability to balance user needs with business objectives.
- Excellent communication, presentation, and stakeholder management skills.
- Strong problem-solving and analytical capabilities.
- Experience working in collaborative, fast-paced environments.
Preferred Skills & Tools
- Figma
- Adobe Creative Suite
- Sketch
- InVision
- Miro
- UserTesting
- Hotjar
- Google Analytics
- Optimal Workshop
- Maze
- FigJam
- Jira
- Confluence
What Success Looks Like
- Improved customer and user experiences across digital platforms.
- Research-driven design decisions that support business goals.
- Increased user engagement, satisfaction, and conversion rates.
- Effective collaboration between design, development, and business teams.
- Delivery of high-quality digital experiences that solve real user problems.
Why Consider This Opportunity?
- Work on meaningful digital initiatives that directly impact customer experiences.
- Collaborate with talented teams across design, technology, and business functions.
- Contribute to innovative projects involving websites, mobile applications, digital products, and emerging technologies.
- Opportunity to influence strategy through research and insights.
- Gain exposure to a variety of industries, brands, and digital challenges.
- Professional growth and career advancement opportunities.
Ready to Take the Next Step? If you're passionate about understanding user behavior, solving complex challenges, and creating exceptional digital experiences, we'd love to hear from you. Apply today and share examples of your work that demonstrate your research, design, and problem-solving abilities. Not the right fit for you? We'd still love your help. Please forward this opportunity to colleagues, friends, or professionals in your network who may be an excellent match. Great opportunities are worth sharing, and referrals are always appreciated.