Robert Half has partnered with a thriving manufacturer on their search for an experienced Credit & Collections Specialist. The responsibilities for this role will consist of: evaluating credit applications, applying daily payments, monitoring customer credit limits, collecting outstanding payments, resolving billing issues, assisting with charge backs, updating credit profiles, collaborating with sales and management on credit decisions and terms, analyze customer accounts, recommending accounts for third-party collections, arranging debt payoffs, and ensuring compliance with policies and applicable credit/collections laws and regulations. Ultimately, this Credit & Collections Specialist will process payments and refunds, update account records, and provide assistance where collection efforts are needed.
How you will make an impact · Review and assess customer credit applications, financial statements, and payment history to establish appropriate credit limits · Monitor accounts receivable aging and proactively follow up on past-due balances · Perform collections activities via phone, email, and written correspondence · Investigate and resolve billing discrepancies, short payments, and disputes · Maintain accurate and up-to-date customer credit files and account records · Collaborate with sales, customer service, and accounting teams to address account issues · Recommend accounts for credit holds or escalation based on risk assessment · Prepare and analyze reports related to credit exposure, delinquency trends, and collections performance · Support month-end close activities, including reconciliation of A/R accounts · Ensure compliance with company policies and applicable regulations
The ideal Credit & Collections Specialist will have a Bachelors degree in Accounting/Finance/Business Administration.
Other requirements for the Credit & Collections Specialist role include and are not limited to: · 2+ years of B2B Collections experience · Medium/large company background with complex systems · Strong Microsoft Excel skills · Manufacturing, Distribution, Construction industry preferred · Excellent negotiation, communication, and problem-solving skills · Detail-oriented with the ability to manage multiple priorities
For more information on this Credit & Collections Specialist position and other full time accounting and finance opportunities, please contact us at 484.214.2902 and reference JO#03710-0013412837.