We are looking for a Business Central Subject Matter Expert to support the effective use of Microsoft Dynamics 365 Business Central within a real estate and property organization in Chicago, Illinois. This Long-term Contract position will partner with finance, accounting, IT, and operations teams to strengthen system performance, improve day-to-day workflows, and help users get the most value from the platform. The role is well suited for someone who combines strong controllership knowledge with hands-on system expertise and a practical approach to solving business challenges.
Responsibilities:
- Act as the primary point of expertise for Microsoft Dynamics 365 Business Central, guiding teams on system capabilities and best practices.
- Evaluate current accounting and operational workflows, then recommend and implement improvements that increase accuracy, efficiency, and control.
- Configure and maintain system settings, financial features, and user access to align the platform with business needs.
- Troubleshoot functional issues, investigate root causes, and coordinate timely resolution with internal stakeholders and technical partners.
- Develop meaningful financial and operational reporting that supports decision-making, compliance, and performance visibility.
- Collaborate with cross-functional teams to ensure Business Central works effectively with related business applications and processes.
- Provide day-to-day user support, answer functional questions, and deliver training that improves adoption and consistency.
- Document system procedures, recommended practices, and process changes to support continuity and ongoing optimization.
- Strong experience working with Microsoft Dynamics 365 Business Central in a functional or subject matter expert capacity.
- Solid background in controllership and core accounting operations, including financial processes and internal controls.
- Demonstrated ability to translate business requirements into practical system configurations and process enhancements.
- Experience creating reports and analyzing financial or operational data within an ERP environment.
- Ability to diagnose system-related issues, prioritize needs, and communicate solutions clearly to varied audiences.
- Comfortable working across finance, IT, and operational teams in a collaborative business setting.
- Strong organizational skills with the ability to manage multiple priorities in a Long-term Contract role.