We are seeking an Accounts Receivable Specialist to join our accounting team. This individual will be responsible for managing customer accounts, processing payments, monitoring outstanding invoices, and ensuring timely collection of payments. The ideal candidate has strong communication and analytical skills, enjoys working with numbers, and can maintain accurate financial records while providing excellent customer service.
Key Responsibilities
- Prepare, review, and issue customer invoices accurately and on time.
- Monitor accounts receivable balances and follow up on past-due invoices.
- Contact customers regarding outstanding payments and resolve billing discrepancies.
- Apply and reconcile customer payments, including checks, ACH transfers, credit cards, and wire transfers.
- Maintain accurate customer account records and payment histories.
- Perform regular accounts receivable reconciliations and investigate discrepancies.
- Prepare and review accounts receivable aging reports.
- Assist with month-end closing activities and financial reporting.
- Collaborate with sales, customer service, and other departments to resolve account issues.
- Research and resolve short payments, unapplied cash, deductions, and disputed invoices.
- Support internal and external audits by providing requested documentation.
- Recommend process improvements to increase collection efficiency and reduce overdue balances.
- High school diploma or equivalent required; an associate or bachelor's degree in accounting, finance, or a related field is preferred.
- 1–3 years of experience in accounts receivable, billing, collections, or general accounting preferred.
- Knowledge of accounting principles and accounts receivable procedures.
- Experience with accounting software or ERP systems, such as QuickBooks, NetSuite, SAP, or Microsoft Dynamics, preferred.
- Proficiency in Microsoft Excel and other Microsoft Office applications.
- Strong attention to detail, organization, and time-management skills.
- Excellent written and verbal communication skills.
- Ability to prioritize multiple tasks, meet deadlines, and work independently.
- Ability to handle confidential financial information professionally.