Are you a detail oriented professional who thrives on delivering top tier customer support and keeping business operations running smoothly? A well established, community focused insurance agency based in Babylon, NY is looking for a dependable Customer Service Representative to join their team on a full time basis.
In this dynamic on site role, you will serve as a key point of contact for clients while supporting daily office functions.
If you are interested, please apply today or send your resume to kenyis.rosario@randstadusa.com for immediate consideration!
salary: $25 - $26 per hour shift: First work hours: 9 AM - 5 PM education: No Degree Required
Responsibilities
Key Responsibilities
- Serve as the primary point of contact for clients by answering incoming phone calls and managing email correspondence with a warm, professional tone
- Accurately update and manage client files, policy details, and agency records in digital databases
- Assist policyholders with general policy inquiries, processing payments, and fulfilling routine documentation requests
- Utilize agency software daily to log data and track all client interactions
Skills
- Verbal Communication
- Analytical Thinking
- Customer support
- Basic Software Skills
- Written Communication
- Phones
- Office Support
- Customer Service
- Data Entry
- Administrative Duties
- Excel
- Filing
- Interpersonal Skills
- Organizational Skills
- Prioritizing
- Decision Making
- Problem Solving
- Working Independently
- Confidentiality
Qualifications
- Years of experience: 1 year
- Experience level: Entry Level
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.