Archived listing. The details below describe a past opening.
job summary:
A fast-growing, private equity-backed commercial field service company is seeking an experienced, hands-on Branch Operations Manager - Commercial Field Services to lead full branch operations and drive growth across service delivery, installation, and safety programs. You will own the branch P&L, mentor a high-performing team of field technicians and support staff, and partner with sales leadership to deliver exceptional SLA performance for local and national commercial accounts. If you have 3+ years of P&L ownership, a strong track record leading field service or industrial trades teams, and the ambition to build and scale with a rapidly expanding industry leader, we want to hear from you.
location: Lakeland, Florida job type: Permanent salary: $115,000 - 120,000 per year work hours: 9am to 5pm education: No Degree Required
responsibilities:
- Own full branch operations - Service Delivery, Operational Efficiency, and Safety.
- Sales Support - Work closely with territory sales executives and sales leadership to drive revenue growth, maintain strong gross margin, and achieving full branch level financial plan.
- Lead, hire, and develop a team spanning service technicians, install crews, service coordinators, and parts/inventory support.
- Drive customer satisfaction and retention across both service and installation work.
- Build and enforce a strong on-the-ground safety culture.
- Support national account service delivery and growth within your territory - response time, on-time completion, and site standards on national account work.
- Manage local vendor, landlord, and facility relationships.
- Partner with the Head of Operations on staffing, capacity planning, and branch growth.
qualifications:
- 3+ years of experience owning or co-owning a P&L
- Proven leadership of field service and/or installation teams
- Strong financial acumen - comfortable reading a P&L, managing a budget, and making decisions based on margin, not just volume
- Willingness to be hands-on - in the branch, in the field, and available for customer and team escalations
Preferred
- Experience in overhead doors, loading docks, HVAC/mechanical, or related commercial/industrial field service
- Experience serving national or multi-site commercial accounts
- Bachelors degree, or equivalent experience
skills:
install,customer satisfaction,safety,service delivery
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.