In this role, you will coordinate and schedule critical radiology and imaging procedures based on referring physician orders. Working collaboratively with imaging technologists, nursing staff, and medical personnel, you will ensure seamless appointment booking, optimal resource utilization, and accurate patient intake. The ideal candidate brings customer service experience, solid medical or radiology scheduling background, and a calm, reassuring communication style that puts patients at ease. Enjoy a stable 8:00 AM to 5:00 PM schedule in a professional, mission-driven clinical environment. Key Responsibilities: Schedule radiology and imaging procedures per physician requests to optimize clinic capacity and resource utilization. Contact patients to confirm appointment details, arrival times, and pre-procedure preparation guidelines. Adjust schedules dynamically to backfill cancellations and accommodate urgent or emergency imaging requests. Coordinate with radiology technologists and clinical staff regarding schedule updates and equipment readiness. Compile and verify patient data including diagnoses, procedure reasons, medications, and allergies. Distribute daily procedure schedules and assist with departmental memos and statistical reporting. Key Qualifications: 5+ years of customer service or call center experience preferred Prior medical scheduling experience, particularly in radiology/imaging, strongly preferred Exceptional verbal communication, active listening, and phone etiquette Proven multitasking abilities and high attention to detail in fast-paced environments Comfort navigating electronic health records (EHR) and computerized scheduling systems
salary: $20.99 - $21 per hour shift: First work hours: 8 AM - 5 PM education: High School
Responsibilities
Schedule radiology and imaging procedures per physician requests to optimize clinic capacity and resource utilization. Contact patients to confirm appointment details, arrival times, and pre-procedure preparation guidelines. Adjust schedules dynamically to backfill cancellations and accommodate urgent or emergency imaging requests. Coordinate with radiology technologists and clinical staff regarding schedule updates and equipment readiness. Compile and verify patient data including diagnoses, procedure reasons, medications, and allergies. Distribute daily procedure schedules and assist with departmental memos and statistical reporting.
Skills
- Schedules time
- cancellations, accommodate
- Prints schedules
Qualifications
- Years of experience: 5 years
- Experience level: Experienced
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Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.