Archived listing. The details below describe a past opening.
Patient Liaison Administrative: On behalf of our healthcare client, Procom is searching for a Patient Liaison Administrative for a temporary role. This position is an onsite position at our client’s Chicago office.Patient Liaison Administrative - Job Description: The Patient Liaison Administrative role focuses on enhancing patient experiences at Rush University Medical Center. This position involves engaging with patients, families, and clinical teams to ensure a positive healthcare environment and address any service recovery opportunities.Patient Liaison Administrative - Responsibilities: • Round throughout the hospital and engage with patients and families. • Address service recovery opportunities and escalate concerns when appropriate. • Support patient experience initiatives and help improve overall satisfaction. • Demonstrate professionalism, empathy, and strong interpersonal skills. Patient Liaison Administrative - Mandatory Skills: • Strong guest relations or hospitality background • Excellent communication skills • Strong customer service instincts • Ability to de-escalate concerns • Proactive approach to creating positive experiences • Professionalism and empathy • Strong interpersonal skills Patient Liaison Administrative – Nice-to-Have Skills: • Experience in a healthcare environment • Familiarity with patient experience initiatives • Problem-solving skills • Teamwork-oriented mindset • Accessibility awareness Patient Liaison Administrative – Assignment Length: This is a temporary position. Patient Liaison Administrative - Start Date: ASAP Patient Liaison Administrative - Assignment Location: Chicago, Illinois, United States, onsite position.
Procom provides Basic Life/AD&D insurance, Short- and Long-Term Disability, and EAP at no cost to eligible employees after a waiting period. Medical and dental coverage (employee premium contributions), a non-matching 401(k) plan, and additional voluntary coverage are also available. This role includes legislatively required paid leave; no bonus, commission, or equity compensation applies.