Required Skills & Experience
- Senior-level experience supporting enterprise LAN, WAN, data center, and campus network environments.
- Advanced hands-on experience with Cisco routing and switching.
- Strong understanding of VLANs, OSPF, BGP, VRF, STP, and redundant network architectures.
- Hands-on experience with Palo Alto firewalls, security policies, GlobalProtect VPN, and secure remote access.
- Experience with Aruba wireless technologies and Aruba ClearPass or Cisco ISE.
- Strong knowledge of 802.1X, RADIUS, certificate-based authentication, access control, and network segmentation.
- Experience troubleshooting complex routing, connectivity, packet loss, latency, authentication, certificate, and wireless roaming issues.
- Understanding of data center networking, DNS, DHCP, IP address management, load balancing, and high-availability design.
- Experience using network monitoring tools, device logs, diagnostics, and packet captures.
- Strong root-cause analysis, incident response, documentation, and change-management skills.
- Ability to support a high-availability, 24/7 hospital or similarly critical enterprise environment.
- Strong communication, leadership, accountability, and cross-functional collaboration skills. Ability to assess clinical and business impact before implementing network changes.
*Bachelors Degree is required
Job Description
A hospital in New York City is seeking a Senior Network Engineer to support its highly available, secure, and resilient network infrastructure. This environment supports critical clinical operations, patient care, research, and business services. The ideal candidate will bring strong enterprise networking expertise, advanced troubleshooting skills, and hands-on experience supporting network security and wireless connectivity. This person must be proactive, accountable, security-focused, and comfortable leading complex network initiatives in a 24/7 hospital environment. Day-to-Day Responsibilities
- Design, implement, maintain, and troubleshoot enterprise LAN, WAN, data center, and campus network infrastructure.
- Support Cisco routing and switching technologies, including VLANs, OSPF, BGP, VRF, STP, and redundant network architectures.
- Maintain high availability for critical clinical applications and infrastructure.
- Troubleshoot complex connectivity, routing, packet loss, latency, and network performance issues.
- Support Palo Alto firewalls, security policies, GlobalProtect VPN, and secure remote access.
- Manage network segmentation, access control lists, zero-trust initiatives, and secure network design.
- Support Aruba ClearPass or Cisco ISE, including 802.1X, RADIUS, certificate-based authentication, and wireless access control.
- Troubleshoot Aruba wireless infrastructure, access points, authentication, roaming, RF interference, and endpoint connectivity.
- Support secure wireless connectivity for WOW carts, shared workstations, wireless Pyxis devices, and other approved clinical or medical devices.
- Partner with Cybersecurity, Desktop Support, Clinical Engineering, Infrastructure, application teams, and vendors to resolve incidents.
- Support data center switching, firewalls, load balancing, DNS, DHCP, and IP address management.
- Troubleshoot network dependencies related to Epic, PACS/imaging, voice, Citrix, identity services, and other enterprise systems.
- Use monitoring tools, logs, packet captures, and device diagnostics to investigate and resolve complex incidents.
- Perform root-cause analysis and implement corrective and preventive actions.
- Plan and execute network upgrades, firewall changes, routing changes, wireless implementations, and security enhancements.
- Follow established change-management procedures, maintenance windows, approval processes, testing requirements, and rollback plans.
- Maintain network diagrams, configurations, IP address records, incident reports, and technical documentation.
- Take ownership of critical incidents from initial troubleshooting through resolution.
- Mentor junior engineers and provide clear communication to technical teams, leadership, and nontechnical stakeholders.
- Participate in network resiliency, capacity planning, disaster recovery, and business continuity initiatives.