Archived listing. The details below describe a past opening.
Required Skills & Experience
- 3-6+ years of Linux systems administration experience
- Experience supporting both Linux and Windows server environments
- Strong understanding of server hardware and troubleshooting
- Experience with: Infrastructure-as-Code Ansible Puppet Server deployment and configuration Hardware installation and maintenance
- Knowledge of networking concepts including: VLANs VPNs Routing Subnetting Wi-Fi troubleshooting
- Experience supporting physical infrastructure, including: Rack-mounted equipment BIOS/Firmware upgrades BMCs (Baseboard Management Controllers) Out-of-band management networks PDUs (Power Distribution Units)
- Strong troubleshooting and root cause analysis skills
- Experience working independently in fast-paced environments
- Strong communication and documentation abilities
Nice to Have Skills & Experience
- Python scripting or software development experience
- Experience building automation tools and workflows
- Monitoring platforms such as: Prometheus Grafana Zabbix OpenTelemetry
- Experience with: Docker Containerd Kubernetes
- Experience managing: Nginx HAProxy Load balancers Reverse proxies
- Performance troubleshooting across: CPU Memory Storage Networking
- Infrastructure design experience
- Experience supporting engineering labs, hardware development environments, semiconductor organizations, or test labs
Job Description
Insight Global is seeking a Lab Support Engineer to join a growing technology team in Austin, TX. This individual will be responsible for maintaining and improving Linux and Windows-based server environments that support hardware development, reliability testing, and engineering validation efforts. The ideal candidate will have strong Linux administration experience, hands-on server and hardware knowledge, and a passion for automation. This role goes beyond traditional support and requires someone who can build, improve, and automate infrastructure while ensuring high availability across complex lab environments.
Responsibilities:
- Support and administer Linux and Windows server environments
- Deploy, configure, and maintain lab infrastructure supporting engineering teams
- Install, rack, troubleshoot, and replace server hardware and components
- Support reliability, thermal, and hardware validation testing environments
- Monitor and maintain lab uptime and operational stability
- Build and improve automation solutions for infrastructure management
- Manage Infrastructure-as-Code deployments using Ansible, Puppet, or similar technologies
- Assist with lab setup, expansion, and reconfiguration projects
- Troubleshoot operating system, networking, hardware, and infrastructure issues
- Support engineering teams with data collection systems and testing environments
- Develop documentation, standards, and repeatable operational processes
- Identify opportunities to improve reliability, scalability, and operational efficiency
- Partner with teams located globally, including engineering groups in Bristol