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Added 26 mins ago
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HSE Manager
Insight Global
Rayville, LA
- From $85 USD / hour
Added 26 mins ago
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IT Support Technician (Field/Shop Support)
Insight Global
Dallas, TX
- $55,000 to $70,000 USD / year
Added 26 mins ago
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EHS Leader
Insight Global
Richardson, TX
- From $55 USD / hour
Added 26 mins ago
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2D CAD Drafter
Insight Global
Shreveport, LA
- From $25 USD / hour
Added 26 mins ago
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Mobile Device Support Specialist
Insight Global
Buda, TX
- From $30 USD / hour
Added 26 mins ago
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Recruiter
Insight Global
Hazelwood, MO
- From $28 USD / hour
Added 26 mins ago
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Engineering Technologist
Insight Global
Oklahoma City, OK
- From $25 USD / hour
Added 26 mins ago
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Automation Project Engineer
Insight Global
Clayton, NC
- From $80 USD / hour
Added 26 mins ago
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Secret Embedded Software Engineer
Insight Global
Carlsbad, CA
- From $91 USD / hour
Added 26 mins ago
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Operations / Site Manager – Federal Records Management
Insight Global
Lee's Summit, MO
- From $62 USD / hour
Added 26 mins ago
IG
Five9 Administrator
Insight Global
Remote, United States
- From $40 USD / hour
Added 26 mins ago
IG
INTL - Change Management Specialist - Finance Transformations - Poland
Insight Global
Remote, United States
- From $40 USD / hour
Added 26 mins ago
IG
Pharma IT PM- Tetrascience
Insight Global
Tarrytown, NY
- From $74 USD / hour
Added 55 mins ago
Billing Specialist
Insight Global
Atlanta, GA
Added 56 mins ago
IG
Principal Cribl Data Engineer
Insight Global
Remote, United States
- From $78 USD / hour
Added 56 mins ago
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Operations Coordinator
Insight Global
Seattle, WA
- From $25 USD / hour
Added 56 mins ago
IG
Administrative & Communications Coordinator
Insight Global
Fort Myers, FL
- From $25 USD / hour
Added 56 mins ago
IG
Mold Process Technician (3rd shift)
Insight Global
Northwood, OH
- $35 USD / hour
Added 56 mins ago
IG
Billing Specialist
Insight Global
Boston, MA
- From $45 USD / hour
Added 56 mins ago
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Sr Payroll Accountant
Insight Global
Cumru, PA
- From $51 USD / hour
Added 56 mins ago
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Full Cycle Bookkeeper
Insight Global
Parker, CO
- From $43 USD / hour
Added 56 mins ago
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Business Systems Analyst
Insight Global
Los Angeles, CA
- From $72 USD / hour
Added 56 mins ago
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Power BI Developer
Insight Global
Los Angeles, CA
- From $89 USD / hour
Added 56 mins ago
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Structural Engineer – Data Center Renewable Energy / Rooftop Systems
Insight Global
Mountain View, CA
- From $84 USD / hour
Added 56 mins ago
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Technical Program Manager (Controls Engineering)
Insight Global
Mountain View, CA
- From $74 USD / hour

Insight Global

Five9 Administrator

Remote, United States

From $40 USD / hour

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Job details

Pay: From $40 USD / hour
Experience: 2+ years of hands-on Five9 administration experience
Posting language: English
Posted: Nov 3, 2026

Original job description

Required Skills & Experience

2+ years of hands-on Five9 administration experience Experience administering Five9, not simply using the platform as an agent or supervisor Strong knowledge of inbound/outbound call routing and call flows Hands-on IVR configuration experience Experience with skill-based routing and queue management Experience managing users, agent profiles, permissions, skills, and campaigns Strong troubleshooting and problem-solving skills Comfortable working within an already customized Five9 environment Able to work independently with limited supervision Able to work 9:00 AM–6:00 PM Eastern remotely Bachelor’s degree or equivalent professional experience

Nice to Have Skills & Experience

Experience with Five9 predictive and preview dialing Salesforce integration experience Experience supporting a larger contact center environment of 150+ agents Experience partnering with Operations and Workforce Management teams Experience testing and implementing Five9 enhancements

Job Description

Our client is seeking a Five9 Administrator to provide temporary coverage and support for its contact center operations. This person will work alongside a Senior Administrator to manage a highly customized Five9 environment supporting approximately 150–200 agents. The ideal candidate has hands-on Five9 administration experience and can work autonomously without needing significant training or oversight. The role will focus on day-to-day administration, call routing, IVR, user management, configuration changes, troubleshooting, and new customer routing.

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Skills

Call routing
Troubleshooting
Problem solving
Work independently
Salesforce

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