District 7 HRDC is seeking Low Income Energy Assistance Program (LIHEAP) Client Service Workers. Multiple openings. Wage: $18.00 - $20.00 per hour depending on qualifications. Schedule: Full Time and Part Time Available. Temporary Position.
Duties:
- Responsible for LIHEAP eligibility determination and assisting participants in the application process.
- Evaluates submitted applications to ensure all documents have been submitted.
- Assist applicants with questions and help gather all required documentation, in person, while at the front desk, and/or via phone.
- Determines income eligibility.
- Serves as applicant advocate.
- Maintains accurate case notes.
- Participates in staff meetings, cases reviews, and supervisory coaching.
- Effectively communicates on all platforms.
- Demonstrates dependability and punctuality.
- Adheres to a consistent work schedule.
- Demonstrates professionalism in the workplace.
- Maintains professional boundaries with participants.
- Must have the ability to work with low income and disadvantaged people by modeling an unbiased, non-judgmental attitude.
- Demonstrates positive and appropriate interactions with coworkers and management.
- Contributes to a harmonious and productive work environment.
- Must be a team player to ensure overall program success.
- Nurtures, builds, and mentors employees to build a cohesive team.
- Brings creative suggestions and potential solutions to direct supervisors regarding work barriers and team efficiency.
- May be required to drive locally and to outlying communities.
Qualifications:
- High school diploma or equivalent.
- One or more years related experience or training.
- Must possess a valid Montana Driver's License.
- Must meet insurability requirements for agency automobile insurance policy.
- Must have private transportation with proof of personal automobile insurance. To be considered for employment all applicants must submit a resume, letter of interest, and a completed HRDC employment application form. Application forms are available online at: https://hrdc7.org/employment/ Applications will not be qualified without a resume. Send your application materials to: District 7 HRDC, Attn: Human Resources Department, PO Box 2016, Billings MT 59103 Equal Opportunity Employer.