Client Service Worker

District 7 HRDC is seeking Low Income Energy Assistance Program (LIHEAP) Client Service Workers. Multiple openings. Wage: $18.00 - $20.00 per hour depending on qualifications. Schedule: Full Time and Part Time Available. Temporary Position. Duties: • Responsible for LIHEAP eligibility determination and assisting participants in the application process. • Evaluates submitted applications to ensure all documents have been submitted. • Assist applicants with questions and help gather all required documentation, in person, while at the front desk, and/or via phone. • Determines income eligibility. • Serves as applicant advocate. • Maintains accurate case notes. • Participates in staff meetings, cases reviews, and supervisory coaching. • Effectively communicates on all platforms. • Demonstrates dependability and punctuality. • Adheres to a consistent work schedule. • Demonstrates professionalism in the workplace. • Maintains professional boundaries with participants. • Must have the ability to work with low income and disadvantaged people by modeling an unbiased, non-judgmental attitude. • Demonstrates positive and appropriate interactions with coworkers and management. • Contributes to a harmonious and productive work environment. • Must be a team player to ensure overall program success. • Nurtures, builds, and mentors employees to build a cohesive team. • Brings creative suggestions and potential solutions to direct supervisors regarding work barriers and team efficiency. • May be required to drive locally and to outlying communities. Qualifications: • High school diploma or equivalent. • One or more years related experience or training. • Must possess a valid Montana Driver's License. • Must meet insurability requirements for agency automobile insurance policy. • Must have private transportation with proof of personal automobile insurance. To be considered for employment all applicants must submit a resume, letter of interest, and a completed HRDC employment application form. Application forms are available online at: https://hrdc7.org/employment/ Applications will not be qualified without a resume. Send your application materials to: District 7 HRDC, Attn: Human Resources Department, PO Box 2016, Billings MT 59103 Equal Opportunity Employer.