Application close date:
Applications will be accepted on an ongoing basis until the requisition is closed. At Blue Origin, we envision millions of people living and working in space for the benefit of Earth. We're working to develop reusable, safe, and low-cost space vehicles and systems within a culture of safety, collaboration, and inclusion. Join our team of problem solvers as we add new chapters to the history of spaceflight! This role is part of Blue Origin Operations, which is comprised of Integrated Supply Chain, Test Operations, Safety, Quality, and Mission Assurance. This includes Manufacturing and Supply Chain support across all Blue Origin facilities. We are building AI-powered operational tooling that turns fragmented telemetry, documentation, and runbooks into fast, trustworthy answers for the engineers who run our systems. We're looking for an AI/ML Engineer to design, build, and operate agentic workflows that detect incidents, investigate root causes, and guide engineers to resolution across edge-to-cloud production systems. You will work with platform, operations, and software teams to define agent capabilities, build the tool and knowledge layers behind them, and take them from prototype to audited production deployment. Your work will cut investigation time from the better part of an hour to minutes and enable self-service debugging for our on-floor technicians and engineers.
Key Responsibilities
- Design and build multi-agent systems for incident triage and root cause analysis, using specialized agents (log analysis, metrics analysis, root cause analysis) coordinated by a central orchestrator- Build and maintain Knowledge Bases over internal documentation, runbooks, and escalation paths, including ingestion pipelines, chunking and retrieval strategy, and relevance evaluation- Provision and manage AI infrastructure as code with AWS CDK, with repeatable deployments across environments- Define evaluation frameworks and metrics for agent accuracy, hallucination rate, tool-call correctness, latency, and cost, and drive continuous improvement- Partner with engineers and domain teams to turn real incident patterns into new tools, agents, and knowledge content- Document agent architectures, tool interfaces, guardrails, and operational runbooks for the AI assistant itself Basic Qualifications
- Bachelor's in Computer Science, Electrical Engineering, or a related field- 2+ years of software or ML engineering experience, including production systems- Hands-on experience building LLM-based applications, including prompt engineering, tool use or function calling, and retrieval-augmented generation (RAG)- Experience with AWS services such as Lambda, S3, DynamoDB, CloudWatch, and IAM- Programming skills in Python, with experience building APIs and services- Experience with infrastructure as code (AWS CDK, CloudFormation, or Terraform)- Familiarity with observability concepts: logs, metrics, traces, alerting, and incident response- Ability to write clear design ... For full info follow application link.ITAR RequirementsTo conform to U.S. Government commercial space technology export regulations, including the International Traffic in Arms Regulations (ITAR), 8 U.S.C. § 1324b(a)(3), applicants for employment at Blue Origin must be a U.S. citizen or national, lawfully admitted for permanent residence into the U.S. (i.e. current green card holder), or lawfully admitted as a refugee or granted asylum under 8 U.S.C. § 1157-1158. Learn more about the ITAR here. Equal Employment OpportunityBlue Origin is proud to be an Equal Opportunity/Affirmative Action Employer and is committed to attracting, retaining, and developing a highly qualified, diverse, and dedicated work force. Blue Origin hires and promotes people on the basis of their qualifications, performance, and abilities. We support the establishment and maintenance of a workplace that fosters trust, equality, and teamwork, in which all employees recognize and appreciate the diversity of individual team members. We provide all qualified applicants for employment and employees with equal opportunities for hire, promotion, and other terms and conditions of employment, regardless of their race, color, religion, gender, sexual orientation, gender identity, national origin/ethnicity, age, physical or mental disability, genetic factors, military/veteran status, or any other status or characteristic protected by federal, state, and/or local law. Blue Origin will consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state, and local laws. For more information on “EEO Is the Law,” please see here and here.Affirmative Action and Disability AccommodationApplicants wishing to view a copy of Blue Origin’s Affirmative Action Plans, or applicants requiring a reasonable accommodation in order to participate in the application and/or interview process, please contact us at EEOCompliance@blueorigin.com.
