Laboratory Services & Supply Support Technician Location: Ann Arbor, Michigan Pay: Up to $20/hour Schedule: Monday–Friday, 7:30 AM–4:00 PM Contract: Through January 20, 2027, with the possibility of extension Position Overview We are seeking a dependable, detail-oriented Laboratory Services & Supply Support Technician to support daily operations at a laboratory facility in Ann Arbor, Michigan. This hands-on role helps keep laboratory teams supplied, organized, and operating safely by coordinating deliveries, managing inventory, handling laboratory glassware and equipment, maintaining records, and supporting facility safety procedures. The ideal candidate is organized, comfortable with physical work, and committed to providing excellent customer service in a laboratory environment.
Key Responsibilities
- Receive, sort, document, track, and deliver laboratory supplies, packages, samples, and mail.
- Support receiving dock operations, vendor escorts, scheduled deliveries, and urgent requests.
- Collect, wash, sterilize, inspect, and return laboratory glassware and equipment according to established procedures.
- Maintain clean, organized work areas, docks, storage spaces, and service areas.
- Assist with hazardous waste container collection and related documentation.
- Support gas cylinder and garment handling, distribution, and inventory management.
- Perform routine inspections of eyewash stations and safety showers.
- Maintain accurate logs, inventory records, service metrics, and operational reports.
- Follow established safety procedures, standard operating procedures (SOPs), and site-specific guidelines.
- Communicate proactively with team leads to address customer concerns and resolve service issues within established timeframes.
- Participate in process improvement initiatives and safety programs, including hazard identification, inspections, and incident reporting or investigation as required.
- Perform other related duties as assigned.
Qualifications
Education and Experience
- High school diploma or equivalent required.
- One year of related experience in a laboratory environment or customer service preferred.
Knowledge, Skills & Abilities
- Strong written and verbal English communication skills.
- Professional demeanor and a customer-focused approach.
- Ability to interact effectively with personnel across different levels of an organization.
- Comfort using handheld scanners and electronic systems to enter and track information.
- Basic analytical skills to review information and reconcile records or reports.
- Computer proficiency, including intermediate Microsoft Office skills.
- Strong organizational skills, attention to detail, and the ability to manage multiple tasks and deadlines.
- Ability to work independently when needed and collaborate effectively with a team.
- Commitment to following safety requirements and established procedures.
Physical Requirements & Work Environment
- Work primarily at a laboratory facility, with some tasks performed independently.
- Certain work areas may contain chemical-based allergens, including substances such as penicillin and tetracycline.
- Wear required personal protective equipment (PPE), depending on the work area. This may include lab coats, coveralls, hoods, face masks, hairnets, safety gloves, safety glasses, bump hats, and steel-toe shoes. Steel-toe shoes are required.
- Regularly lift 30–40 pounds and occasionally lift up to 50 pounds.
- Use equipment such as pushcarts, pallet jacks, mobile cylinders, and forklifts to move materials weighing up to 100 pounds, subject to applicable training and authorization.
- Stand and walk for extended periods and perform frequent bending, twisting, reaching, lifting, and other material-handling activities.
- Work in varying temperatures, including cold rooms and outdoor areas.
- Work overtime as needed.
Why Consider This Opportunity?
- Earn up to $20/hour.
- Consistent weekday schedule.
- Gain or build on experience supporting laboratory operations.
- Contract through January 20, 2027, with the possibility of an extension.
Pay Details: $20.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.