Benefits:
- Fun and Exciting Work Environment
- Culture & Community - engaging team events, monthly team recognition
- 401k, Roth IRA
- Financial Security - competitive salary, incentive bonus structure
- Generous Paid Time Off Policies
- Work-Life Balance - Flexible working schedule
- Health & Wellbeing - company sponsored health and vision insurance
- Professional Development
Role Purpose:
Overall, the role purpose of a bartender is to create a positive and enjoyable experience for guests by providing exceptional customer service, crafting delicious and creative drinks, and maintaining a welcoming and inviting atmosphere at the bar. Bartenders are essential members of the Uptown Alley team, contributing to the overall success and reputation of the establishment.
Key Responsibilities:
- Strategic and Financial Responsibilities
- Upselling and Revenue Generation
- Payment Processing
- Operational Responsibilities
- Compliance and Safety
- Problem Resolution
- Menu Knowledge
- Staff Management
- Training and Development
- Customer Service Responsibilities
- Customer Satisfaction
Education & Qualifications:
- Certifications in food safety and sanitation, such as ServSafe or Safe Food Handling and alcohol training.
- Highschool or GED equivalent.
- Physical Stamina and Endurance-ability to stand for long periods, lift heavy objects, and perform repetitive tasks in a hot and demanding kitchen environment
Experience:
- Bartenders should have prior experience working as bartenders in a restaurant or hospitality setting.
- They should have a strong understanding of front-of-house operations, including customer service techniques, order taking, and making cocktails.
• Desirable - Previous experience in a high volume restaurant.
Skills & Competencies:
- Customer Service orientation
- Communication skills
- Attention to detail
- Technological Proficiency
- POS Systems
- Reservation Systems
Personal Qualities:
- Self starter- driven and motivated work ethic, the ability to be resilient, the ability to be adaptable, empathy, ability the strategic thinker, collaborative, customer focused, results-driven
• Desirable - Ability to deescalate tense situations if necessary
Languages:
• Desirable - Spanish
Department: Operations/Culinary Location: On-Site Travel Required: No Working Pattern: Monday-Friday, Weekends, Nights, Holidays Reports To: General Manager/AGM Collaborates With: Management Team, Administrative Support Supports & Engages With: FOH, BOH