Server
- Midlothian, VA, United States
On-site
$5 to $9 USD / hour
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Job details
- Pay
- $5 to $9 USD / hour
- Workplace
- On-site
- Posting language
- English
- Posted
Original job description
Benefits:
- Fun and Exciting Work Environment
- Culture & Community - engaging team events, monthly team recognition
- 401k, Roth IRA
- Financial Security - competitive salary, incentive bonus structure
- Generous Paid Time Off Policies
- Work-Life Balance - Flexible working schedule
- Health & Wellbeing - company sponsored health and vision insurance
- Professional Development
Role Purpose:
The purpose of a server at Uptown Alley is to provide excellent customer service and ensure that guests have an enjoyable dining experience.
Key Responsibilities:
- Strategic and Financial Responsibilities
- Upselling and Revenue Generation
- Payment Processing
- Table Turnover and Seating Optimization
- Operational Responsibilities
- Compliance and Safety
- Problem Resolution
- Menu Knowledge
- Customer Service Responsibilities
- Customer Satisfaction
Education & Qualifications:
- Certifications in food safety and sanitation, such as ServSafe or Safe Food Handling
- High School Diploma or Equivalent
- Physical Stamina and Endurance-ability to stand for long periods, lift heavy objects, and perform repetitive tasks in a hot and demanding kitchen environment
Experience:
- Servers should have prior experience working as servers in a restaurant or hospitality setting
- Strong understanding of front-of-house operations, including customer service techniques, order taking, and table service
• Desirable - Previous experience in a high volume restaurant
Skills & Competencies:
- Customer Service Orientation
- Communication Skills
- Attention to Detail
- Technological Proficiency
- POS Systems
- Reservation Systems
Personal Qualities:
- Self starter- driven and motivated work ethic, the ability to be resilient, the ability to be adaptable, empathy, ability the strategic thinker, collaborative, customer focused, results-driven.
Languages:
- English
• Desirable - Spanish
Department: Operations/Culinary Location: On-Site Travel Required: No Working Pattern: Monday-Friday, Weekends, Nights, Holidays Reports To: General Manager/AGM Collaborates With: Management team, Administrative support Supports & Engages With: FOH, BOH
More about this job
Skills
- Food safety
- Sanitation
- Food handling
- Customer service
- Communication skills
- Attention to detail
- Point of sale
- Adaptability
- Administrative support