Description Drive residents in facility vehicles to appointments and events. Provide transportation for discharges admitting or returning to Three Pillars. Coordinate the scheduling of facility vehicles to meet the transportation needs and requests of individual residents across campus. Work with unit secretaries and the Getz Clinic to coordinate transportation times. Pick up and deliver prescriptions, supplies, equipment, etc., as requested by residents and staff. A. Resident Services
- Coordinate and schedule trips in conjunction with Health Care Coordinators, Social Workers, residents and medical providers to meet resident transportation needs.
- Drive residents in facility vehicles to medical appointments, shopping, etc., in a safe and courteous manner. Assist residents in and out of vehicle as needed.
- Pick up and deliver medication and stock supply items.
- Communicate appointment reminders and pick up times to residents, unit secretaries, and other necessary staff.
- Provide back up to Lifestyle Coordinator for scheduled outings and assist with activity program implementation as able.
- Seek out information on other outside transport companies that can provide transportation to residents in the event our transportation is not available. Shares that information with Lifestyles Manager and unit secretaries.
B. Supplies, Equipment and Environment
- Schedule use of campus vehicles.
- Perform routine maintenance checks and cleaning on campus vehicles (refuel, tire pressure, safety mechanisms, oil and other fluids, first aid kits, vacuuming, car wash, etc.). Report any vehicle needs to Administrative Assistant Environmental Services.
- Review, maintain and follow up on issues communicated in the vehicle log books. Report issues to Administrative Assistant Environmental Services.
C. Resident Services
- Coordinate proper billing submission for all fee-for-service transportation services provided.
- Fill out log sheets in vehicles listing mileage, time, location, passengers, etc.
- Enter data from vehicle log sheets into transportation database/spreadsheet.
D. Other Responsibilities
- Orient and train volunteer drivers as backup to Lifestyles Manager
- Provide first aid and Heimlich to residents as needed while providing transportation services.
- Achieve satisfactory performance in all performance evaluation areas.
- Continually seek opportunities for quality improvement.
- Keep current with job standards through in-service training, continuing education, and personal and professional development.
- Actively recognize and appropriately respond to customer needs.
- Other duties as assigned by supervisor.
Requirements
Minimum education, certification and/or licensure:
- High School Diploma or G.E.D.
- Valid Wisconsin Drivers License
- CPR Certified
Physical requirements:
- Sit, stand, push, pull frequently.
- Able to lift objects weighting 40 pounds frequently.
- Able to bend down to hook and unhook wheelchairs.
- Able to push or pull in a wheelchair a resident weighing up to 250 pounds.
Mental requirements:
- Able to handle hostile or emotionally upset residents.
- Read, write and speak English fluently.
- Good problem solving and organizational skills.
Experience:
- Experience working with the elderly population (preferred)
- Good driving record required
Computer knowledge: