The Management Trust Position Title: Facilities Assistant (Housekeeping) Location: Skyline Mountain Resort, Fairview, UT Reporting To: General Manager Status: Non-Exempt, Full-Time Salary: DOE
COMPANY PROFILE:
The Management Trust is a community association management company. We believe that building and maintaining a community takes more than just hammers and nails. It takes integrity, trust, experience, and support. Our success is based on the belief that effective management anticipates our clients’ needs, not merely reacts to them. We are a company of creative and committed individuals driven by grand aspirations and are proud to be the only 100% employee-owned community management firm in the nation. Our Employee Owners are encouraged to actively participate in growing our business by helping define best practices every day. It is in this spirit that we encourage you to explore this opportunity to join The Management Trust team.
EMPLOYEE OWNER POSITION PURPOSE:
The Housekeeper is responsible for the general upkeep of clubhouses, administrative offices, and other common areas of the community. Key areas of focus include maintaining a clean and orderly environment, ensuring appropriate supplies are stocked, and performing non-routine support as needed.
JOB DUTIES AND RESPONSIBILITIES:
- Clean clubhouse bathrooms thoroughly, ensuring all toilets, sinks, counters, mirrors, and
- floors meet sanitation and presentation standards.
- Restock all bathrooms with essential supplies, including paper products, soap, and cleaning materials.
- Clean pool bathrooms regularly to maintain a sanitary, safe, and guest‑ready environment.
- Clean golf course bathrooms, ensuring they remain tidy, odor‑free, and fully stocked throughout the day.
- Clean cabins between guest stays, including changing linens, sanitizing surfaces, vacuuming, mopping, and preparing all amenities.
- Perform deep cleaning of cabins on a scheduled basis, addressing long‑term buildup and ensuring all areas meet high cleanliness standards.
- Scrub showers, tubs, and bathroom fixtures thoroughly to remove soap scum, hard water buildup, and stains.
- Deep clean the office, including dusting, sanitizing high‑touch areas, vacuuming, an maintaining a professional appearance.
- Plan cleaning tasks around reservation schedules to ensure timely turnovers and minimal disruption to guests.
- Report hazards, safety concerns, or facility issues to the office immediately to ensure prompt resolution.
- Assist the Housekeeping Manager with daily tasks, special projects, and operational needs as assigned.
- Report directly to the Housekeeping Manager regarding progress, concerns, and supply needs.
- Contribute to a positive work environment by supporting coworkers, maintaining professionalism, and encouraging teamwork.
- Assist the Housekeeping Manager in reviewing employee performance by providing observations and feedback when requested.
- Address and resolve customer complaints related to cleanliness or housekeeping service with professionalism and urgency.
- Maintain a friendly, respectful, and service‑oriented attitude to enhance the overall guest experience.
QUALIFICATIONS:
- High School Diploma (or equivalent)
- Experience supporting general facilities needs (as outlined above)
- Solid knowledge of Microsoft Outlook, Excel, and Word; intermediate skills a plus
- Conflict resolution skills
- Ability to meet deadlines and address time-sensitive issues
- Superior multi-tasking skills
- Ability to provide high-level customer service with astute attention to detail and organization
- Must be a team player
- Ability to manage workflow amid shifting priorities
- Willing to learn Company process and procedures, and learn/use proprietary software
- Adaptable and dependable with a solid attendance record
- Professional and respectful demeanor with all internal and external customers at all times
ESSENTIAL FUNCTIONS:
- Use standard office equipment, including: computer, phone, copier/scanner, etc.
- Be stationary or in motion for periods of time
- Relocate up to (50) pounds
- Able to perform outdoor work in all types of weather and on various terrain
SUPERVISES OTHERS? IF SO, LIST:
SCHEDULE & TRAVEL:
- Shifts will vary based on business need, and may include weekends, holidays, and early morning/late evening (schedule will be communicated with as much advance notice as possible)
- This position may require occasional long hours to meet business needs
The Management Trust is an Equal Opportunity employer. We celebrate and support diversity.
TMT reserves the right to modify this job description at any time based on business need.